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About

About This Business

Masters Touch Design Build provides a range of home design and construction services, including custom home building, design-build services, home additions, and remodeling. They assist clients through a comprehensive service process that includes project consultation, design planning, and the execution of construction projects. The business provides services to residential customers.

BBB Accredited Since: 4/14/2017

Years in Business: 29

Products and Services

Additions & Remodeling, Custom Homes, Design Build, Kitchen & Bathrooms

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
12/31/1998
Business Started:
1/1/1997
Business Incorporated:
1/1/1999
Type of Entity:
Corporation
Alternate Names:
D Masters Enterprises, Inc.
Business Management:
Mr. Douglas Masters, President
Mr. Richard Noyes, Marketing Manager
Number of Employees:
16

Additional Contact Information

Principal Contacts
Mr. Douglas Masters, President
Mr. Richard Noyes, Marketing Manager
Customer Contacts
Mr. Douglas Masters, President
Mr. Richard Noyes, Marketing Manager
Fax numbers
Other Fax: (508) 359-4042
Additional Phone Numbers
Other Phone: (888) 628-6824
Additional Email Addresses
Primary: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
  • Western Union
Other Resources
Massachusetts Board of Building Regulations and Standards (BBRS)
One Federal Street Suite 600
Boston MA 02110
Phone Number: 617-727-3200
https://www.mass.gov/orgs/board-of-building-regulations-and-standards
[email protected]
Massachusetts Division of Occupational Licensure (DOL)
One Federal St. Suite 600
Boston MA 02110
Phone Number: 617-701-8600
Fax Number: 617-727-1944
https://www.mass.gov/orgs/division-of-occupational-licensure
Massachusetts Office of Consumer Affairs and Business Regulation
One Federal Street Suite 720
Boston MA 0211
Phone Number: 617-973-8787
https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation
[email protected]
Massachusetts Office of Public Safety and Inspections (OPSI)
One Federal St. Suite 600
Boston MA 02110
Phone Number: 617-727-3200
https://www.mass.gov/orgs/office-of-public-safety-and-inspections

Latest Reviews

  • Valerie P

    "Can you leave less than 1 star? Several employees were extremely unprofessional, owner and management never responded to complaints about the quality and timeliness of the work, damaged property not once but twice." ... Read full review

View all Reviews

Frequently asked questions about Masters Touch Design Build

  • Is Masters Touch Design Build BBB Accredited?

    Yes, Masters Touch Design Build has been a BBB Accredited Business since April 14, 2017.

  • What is the BBB rating of Masters Touch Design Build?

    Masters Touch Design Build has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Masters Touch Design Build have on BBB?

    Masters Touch Design Build has no complaints filed with BBB in the last 3 years.

  • How many customer reviews does Masters Touch Design Build have on BBB?

    Masters Touch Design Build has 1 customer review on BBB.

  • How do I file a complaint against Masters Touch Design Build?

    You can file a complaint against Masters Touch Design Build on BBB.

  • Where is Masters Touch Design Build located and what areas does it serve?

    Masters Touch Design Build is located at 77 Main St, Medway, MA 02053-1812. Service area: Metrowest Massachusetts towns: Holliston, Hopkinton, Medfield, Ashland, Sherborn, Dover, Millis, Medway, Franklin, Norfolk, Wrentham, Walpole, Norwood, Westwood, Needham, Natick, Wellesley, Newton, Weston, Waltham, Wayland, Southborough.

  • What does Masters Touch Design Build do?

    The BBB Business Profile for Masters Touch Design Build describes the business as follows: Masters Touch Design Build provides a range of home design and construction services, including custom home building, design-build services, home additions, and remodeling. Business category: Home Builders.

  • How long has Masters Touch Design Build been in business?

    Masters Touch Design Build has been in business for 29 years, since 1997.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.