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Find a Location

New England Burials At Sea LLC has 1 locations, listed below.

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    Business ProfileforNew England Burials At Sea LLC

    Charter Boat

    Current Alerts For This Business

    Special Notice:
    This business has additional information regarding one or more of the following; Accessibility, Brands Sold, Price Range, Delivery, Estimates, and up to 40 other things about this business. Read the information here.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    New England Burials At Sea LLC provides memorial ash scattering services in the Boston area including Massachusetts Bay and Cape Cod, from Maine to Miami, and San Diego to San Francisco for ash scatterings and full body burials at sea.

    Products & Services

    Memory Bottle, Memory Charts, Atlantic Sea Burial Shroud, Urns, Coordinate Jewelry

    Business Details

    Location of This Business
    149 Old Main Street, Marshfield Hills, MA 02051
    BBB File Opened:
    4/28/2009
    Years in Business:
    19
    Business Started:
    1/1/2005
    Business Incorporated:
    10/23/2009
    Licensing Information:
    • Certifications: 100GT USCG licensed Master Captain with endorsements in Auxiliary Sail & Towing, SCUBA, CPR, First Aid, Rescue & Sea Survival.  Additional training in RADAR, GPS, Basic Diesel Service, USCG Safety Onboard Drill Instructor, “RR” Marine Radiotelephone FCC Operator Permit - Restricted -Call Sign: RR00137458, Apprentice Seaman-Tall Ships 1976, Newport, RI, South Coast Alliance Drug Free Program Member. Vessel Stability and Flood Control, Bondable. Firearms licensed.  T.W.I.C. cardholder.   Licensed Realtor in MA with Keller Williams, NOTARY Public, Justice of the Peace. 

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Alternate Business Name
    • New England Burials At Sea
    Business Management
    • Captain Brad White, Owner
    Contact Information

    Principal

    • Captain Brad White, Owner

    Customer Contact

    • Captain Brad White, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/25/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I had a burial at sea for my dad's passing and all went well until I requested go pro video footage and bracelets with coordinates of the services. After a month or so I contacted Capt. **** and he said sorry for the delay, I will have them by the end of the week. Another few weeks go by and still nothing. I contacted him again and got the same responses. Again after another month, I still haven't received anything. Every time I'd try to contact I would get the same answers, you'll have it by the end of the week. Eventually my sister tried calling, my brother in law contacted him. Then Capt **** used the excuse that its to confusing with multiple people calling and that was causing the delay. It's just excuse after excuse and it's now been 6 months and we've haven't heard from or received anything. No contact from anyone in the company. It's not even about money. We're looking for closure from our lost father and what was promised to us. People that were unable to attend are waiting for the video. Horrible way to do business and wrong line of work to be in when dealing with grieving families
    Read More

    Customer Reviews

    12 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephanie L

    5 stars

    04/24/2024

    New England Burials at Sea LLC provided an exceptional experience for spreading my friend's ashes at sea. From their initial coordination with the funeral home to the personalized service, Captain ******************* and his crew provided a lovely goodbye. His professionalism and empathy put me at ease during this difficult time.****************** worked closely with the funeral home to arrange the transport of the ashes to his location. His attention to detail and communication made the logistics and permitting process worry free, he handled everything.****************** selected a beautiful, sunny Saturday; 3 miles off the coast of ******** Harbor to hold the service. The ceremony was tailored to my preferences, with personalized readings and the tossing of gorgeous yellow flowers into the sea, where the ashes were spread.The customer service was excellent, both in terms of the quality of the ceremony and support. I highly recommend their services to anyone seeking a meaningful farewell at sea. The GoPro video offered provided a valuable keepsake, allowing those who couldn't attend in person to share in the experience and commemorate my friend's life. I recommend purchasing the video package, you wont be sorry you have it. In conclusion, ****************** made a sad occasion more peaceful and I felt a sense of closure after the service.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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