Customer ReviewsforNational Lumber Company

Do you know that people use credit to go to college, open businesses, and buy homes. They have the opportunity to use credit to build a better future for themselves and their loved ones. Credit discrimination prevents people from having access to these opportunities, I am here to complain about the credit application department from National Lumber located in and the phone call I received form ******** the representative who called me back because I requested an explanation why my application was denied, first she was very unprofessional asking if I new what my credit score is , also she said she did not see any information about my vendor list that we gave them , then she said that she would not want to call the salesperson from my vendor list because she said that they lie. Would not recommend any new company that is trying to build a serious vendor and costumer relationship with National Lumber because they dont know how to be polite and give understanding answer to their potencial new clients. I help disrespected and also discouraged from her. Hearing her making negative comments about my credit score and not having the right information from my credit application was very upsetting. I am also going to post this review everywhere I can.Your credit department needs to learn how to treat and communicate with potencial costumers and contractors.Sincerely ,*********************

This company is no good. Dont take my word for it, read their reviews online and you will see what they do to customers. We ordered a high end plywood kitchen with them that cost a lot of money. They delivered a substandard kitchen made with MDF which is lower quality, less resistant to heat than plywood and breaks down easily. We were surprised, the guys that installed the kitchen noted how the particles broke down in pieces during installation. We contacted them with pictures to show them that they delivered something substantially different from what we ordered. They ignored us and kept trying to charge our account for the balance. They filed a civil suit which is fine as we needed to arrive at a resolution. Its either they take the item back and refund us or discount the kitchen significantly. If we wanted an MDF kitchen we wont have waited several weeks for the order which cost a lot more. They refused to resolve it with us and filed a theft charge against us claiming we wrote a bad check which we never did. This company is terrible. We are now reading reviews about how they put liens on peoples houses without notice or trying to resolve situations. They are trying to bully us into paying for a low quality kitchen by filing criminal charges but its all going to bounce back on them. We will be sure to handle this the right way. We will never recommend them to anyone. Be warned!! Read reviews from others and be careful with this company.