Business ProfileforAkiki & Sons Auto Body

On 12/24/2022 I had a flat tire while driving on 95 south, got immediately off the highway at ********* trail exit. I called for AAA service, ********** withAkiki and Sons was sent to change the tire on my 2016 ******** **** GLE350. **** took off the full size tire and put the spare tire on. He did not use the proper lug nuts (the longer lug nuts) and simply used the lug nuts that were on the full size tire. I felt there was something wrong when I started driving the and flagged him down. He told me everything was fine but when I got on the highway my car was shaking if the car went over 30 miles per hour. I got off the highway again and drove home slowly on the side roads. I didn't drive the car again until Tuesday 12/27/22 when I drove it to ******** Tire in ******* (I had 4 new tires put on at ***************************************** in August 2022. ******** tire couldn't look at it until the end of the day on Tuesday. They called me and asked who had put the spare on because the wrong lug nuts were used and it looked like the hub was damaged. I drove my car across to the ******** dealership where it sat until they could work on it on Friday 12/30. They concurred that the wrong lug nuts were used and the hub had to be replaced at a cost of $1800+. I filed a complaint with AAA but they have closed the case as I didn't have the orignal bolts and hub. The damage was definitely done by the improper use of the lug nuts when the spare was put on and I am very unhappy with both Akiki Sons and AAA.