Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Retail Shoes

Hitchcock Shoes, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

About

About This Business

Hitchcock Shoes, Inc. is a catalog and internet retailer of wide shoes for men sizes 5-24 EEE to EEEEEE widths only.

Years in Business: 63

Business Details

BBB File Opened:
5/1/1987
Business Started:
10/1/1961
Business Incorporated:
10/2/1961
Type of Entity:
Corporation
Business Management:
Ms. Shirley Mortland, General Manager
Mr. Thomas R Bright, President
Number of Employees:
17

Additional Contact Information

Principal Contacts
Ms. Shirley Mortland, General Manager
Mr. Thomas R Bright, President
Customer Contacts
Ms. Shirley Mortland, General Manager
Fax numbers
Primary Fax: (781) 749-3576
Additional Email Addresses
Customer Service: Email this Business
Additional Websites
yelp.com/biz/hitchcock-sh...
Social Media
Facebook
Twitter

Additional Information

Payment methods
  • Check
  • American Express
  • Discover
  • MasterCard
  • Visa
Refund and Exchange Policy
We hope that you love your purchase, but if you need to make a return or exchange, we’ve got you covered.
You can purchase your own return label or use our online return process to print a return label through our site. The cost of the label will be deducted from your refund.
If you prefer to pay for a label directly with the shipping carrier, print this return form (found on website) 
You may return a product within 30 days of the original purchase date to receive a full merchandise refund via your original form of payment.
Merchandise must be returned unworn, tested on carpeting, and in the original packaging.
It may take up to 10 days to process your return or for you to receive a refund to your original form of payment.
Business Categories
Retail Shoes

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.