76 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Timothy M
5 stars03/26/2024
Very responsive customer service, clear and easy purchasing on website, and great delivery. Great process experience overall!Review from John K
5 stars03/19/2024
Best Fastner supplier I have ever used ! Every time I have called with a question they are spot on with an answer. Be sure when filling out shipping method check *** its only a few cents more, for when you use **** your purchase will get the Grand tour of NE -******** ** -> to ******** **->********** **-> to here on Cape Cod. It's overnight at reg.***. **** 4 DAYS. **** has shipped it 2 Times that way to me so its not a fluke why ???? Bolt Depot------ SHINES-----Review from Robert H
5 stars03/05/2024
1) very large selection of bolts, nuts, washers, and related parts including some fairly unusual, 2) website very well designed to allow one to very rapidly find parts needed - filters are especially easy to use and very effective, 3) very small orders are no problem but large quantities result in good cost savings, 4) shipping costs are VERY reasonable, and 5) delivery happens very quickly.I don't know about their customer service because I've never needed it.Some companies are good at a few of the things I listed. Very few are good at all 5, but Bolt Depot certainly is.Review from Mike F
5 stars02/17/2024
Over a period of about 5 years I have placed I believe 7 small orders. All were items not stocked in your big box store or local hardware store. The online catalog has the information needed for accurate ordering and all orders were correctly filled.Review from Terry C
5 stars02/16/2024
My experience with Bolt Depot has been wonderful! I was able to purchase a relatively small quantity of specialty bolts, at a reasonable price, at a reasonable shipping fee. The bolts purchased were delivered fast & were exactly what I needed for my project. Kudos to Bolt Depot!Review from Robert W
5 stars02/12/2024
Great company Perfect merchandise Fair prices Reasonable shipping Plan to be a regular customerReview from Roger G
5 stars10/31/2023
Found what I was looking for and at a very fair price. Carry great variety of SS hardware. Quick shipping. Only comment is that some other websites that offer SS hardware ,offer free shipping over a certain amount, Would be nice ,but I understand the complexity of that. No complaints, will continue to order from them.Review from Mike C
5 stars10/26/2023
Bolt Depot is the BEST!Fast and reliable, great quality, and one of the most comprehensive selection of fasteners in the business!I wouldnt go anywhere else!Review from George S
5 stars10/13/2023
Great selection of bolts, screws washers and nuts. More than I can count of additional items. Quick delivery and kept me informed of the status of my order. A fair delivery charge is a welcome change from other sitesReview from Thomas W.
3 stars10/06/2023
Bolt Depot is an excellent web-based online supplier of screws and related hardware... With one major drawback... They exclusively use ************** absolutely *****... They're the only major parcel shipping company on earth that does not include weekends in their delivery timetables... Bolt Depot should really consider firing ******
Bolt Depot, Inc. Response
10/06/2023
******,Bolt Depot currently ships using **** and **** however, *** would be the only option we offer for express shipping. Saturday delivery is dependent on your region and is usually considered a fairly expensive and specialized service, that's unfortunately not available everywhere. It looks like you have been in contact with our customer service team directly via email, and it appears to be on time for your guaranteed delivery date. Ive included a link below to our FAQ that mentions *** Express shipping times.********************************************************************** Thank you,************************* Director of **************** ********************
Customer Review Rating
Average of 76 Customer Reviews
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