About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/1/1940
Years in Business: 101
Products and Services
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 6/1/1940
- Business Started:
- 1/1/1925
- Business Started Locally:
- 1/1/1927
- Business Incorporated:
- 1/1/1927
- Type of Entity:
- Corporation
- Alternate Names:
- NSTAR
- Yankee Gas Services Co.
- The Connecticut Light & Power Company
- CL & P
- Business Management:
- (Headquarters Contact): Ms. Karla Pickett, Executive Manager
- Ms. Hayley M Dunn, Manager of Corporate Communications
Additional Contact Information
- Principal Contacts
- (Headquarters Contact): Ms. Karla Pickett, Executive Manager
- Customer Contacts
- (Headquarters Contact): Ms. Karla Pickett, Executive Manager
- Fax numbers
- Primary Fax: (860) 607-4550
- Additional Phone Numbers
- Other Phone: (800) 989-0900
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Checks, Visa, Mastercard, Money Orders and Payment Agency
- Business Categories
- Electric Companies, Utility Locating
Latest Reviews
David G
"Set up paperless bill pay, get an estimated monthly cost sent right to your email. Be aware that they will try to withdraw your payment 4 days before your due date." ... Read full review
Cinthya C
"It's November 2025 and I started receiving an extra payment for public benefits. It's not possible that they keep increasing our costs when the company responsible for paying this is Eversource These are government mandated fees for Eversource to pay." ... Read full review
Taylor M
"Have had a down tree that's a danger as it is resting directly on the primary line. Have made multiple phone call attempts via their Tree Trim Line and cannot get a live human on the phone after hours of holding with no callback options." ... Read full review
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