Business ProfileforGreen River Builders, Inc.

We hired Green River Builders to act as general contractors for a major renovation of our home. As the project progressed, an increasing number of mistakes, miscommunications, and unexplained charges have destroyed our trust in GRB. As of now, GRB has removed all of its equipment from our property and has told us they will not resume work until they are paid for work they did not perform and pay them for overage costs they never informed us about during the project and for which they still have not provided any details. This has left the status of building and electrical inspections in limbo.> Demanding payment for work not performed: GRB presented us with a contract for $124,651 to remodel our kitchen and bath and perform some other projects. However, there were instances throughout the project where either GRB did not do all that they claimed they would or we ended up doing the work ourselves, a sum adding to a minimum $9,500. Yet, *** has demanded that we pay the entire contracted price and has refused to continue work until we pay it.> Deceptive pricing practices: we made regular payments to GRB throughout the project as outlined in the contract. However, once they realized we would not pay them for work they did not do, they sent us a letter claiming that there were significant overages incurred during the project for which we were liable. GRB cannot suddenly notify us of significant extra charges at the end of a project while never telling us about them as the project progressed.> Shoddy workmanship: Numerous instances of GRB making errors in its work and expecting us to pay for it, including inaccurately measuring the kitchen for cabinets, leading to the sink not being aligned with a window, wood trim being removed and put back incorrectly, using the wrong/lower quality materials than were explained to us, and poor contractor communications leading to significant project delays.