Business ProfileforSeaside Glass & Mirror, Inc.

Seaside Glass gave my contractor ********************* a verbal estimate of $5000 to remove, clean and install 5 panels of glass in my solar greenhouse. The glass needs to be removed to replace the rotted sill. I was never given a written contract or estimate with proposed labor and material costs . I put down a deposit of $ ****. On 10/12, it took 4 men 1.5 hours to remove the glass. They arrived at 8 am at 9:37 they were gone Seaside Glass arrived at my house at 8am on 11/1 to re- install the glass. I went to the DR. at 8:15. I came home at 9:15 and they were gone and glass was in. There as a note on my door asking for the balance of $2918.75 by check that day. I called the office immediately and paid the balance by credit card. The amount of money seemed extremely high for the amount of time and quality. of workmanship so I called the office to talk to ***********************. I had broken down the 57.18.75 by the 12 man hours site to $476 an hour. I asked how many hours it took to clean the glass. He said "4 men 4 hours". That's a total of 28 man hours. I asked for a detailed invoice of labor and materials. He said he'd give me a refund and an invoice. The invoice stated $300 materials and total labor $5400. He refunded me $500 which I have not cashed as I believe he owes me a much larger refund. I'm willing to pay an equitable wage for the job. I understand he has overhead as well. I got a letter today stating the matter is settled in his mind. His work, done in haste, is causing problems of moisture getting between the glass and sill. The glass still has paint on it and was not cleaned properly. The adhesive strips that are visible from the outside are poorly instated and crooked. My contractor had to push the glass in on the top when he was doing the finish work. My ******* states his work was "executed accurately" and "he is not responsible for external work". I have talked to ***************** twice and written him a detailed letter asking for appropriate compensation.