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Find a Location

Keith & David Home Improvement has 1 locations, listed below.

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    Business ProfileforKeith & David Home Improvement

    Roofing Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Keith & David Home Improvement is a roofing contractor.  The business services include but are not limited to roofing, siding, window and door installation, new homes, custom homes, garages, additions, decks and more.

    Business Details

    Location of This Business
    32 Bridge St, Fairhaven, MA 02719-3070
    BBB File Opened:
    9/16/2015
    Years in Business:
    19
    Business Started:
    3/1/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Partnership
    Number of Employees:
    5
    Alternate Business Name
    • Keith & David Homes
    Hours of Operation

    Primary

    M:
    12:00 AM - 11:59 PM
    Business Management
    • Mr. Keith Pedro, Owner
    Contact Information

    Principal

    • Mr. Keith Pedro, Owner

    Customer Contact

    • Mr. Keith Pedro, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I have engaged in a contract with ***** and ***** Home improvement to have a 24x24 garage built on June 18, 2021. I have paid everything he requested on time and today is 6-15-2002 and this project is still not complete. I have been deceived, lied to, misled, etc. I have a phone full of text messages that could write a book with excuses. I reluctantly gave him a $3000 check on April 13th after he ran out of money to complete the job. We agreed this would be complete on the following Friday April 22, 2022.(see attached text message). It has been almost 2 months later and it is still not complete and I have debris in my yard, staging attached to my garage, and tools and supplies in my garage. I have an open town permit that I would like closed and have been chasing him for weeks to complete this. It consists of 2 brackets that need to be installed (from what I'm being told by *****). I have a personal friend who is one of his sub-contractors that is working on this project that has verified that his phone is working 508-207-0497. He blew me off by saying this was out of service a couple weeks ago, but I know for a fact that this phone is working and he won't return my calls. I have also emailed him at his company email and still no response, *****and*****homeimp.com I have been mislead and lied to enough. I have given him numerous chances including extra money to complete this job. I can't get this promise that he gave me resolved. This has been a nuisance to my wife and kids. The work to be completed would take a solid day to complete. I have attached the list of things that are to be completed for the final inspection and payment. I am a manager of a family organization and I have never seen such bad business practices by a company. As of today 6-15-2022 I have my friend (his sub-contractor going directly to his house to get some answers. I refuse to go to his house and want a call or email back and have this job completed. I need you're help plz
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jesse W

    1 star

    10/17/2022

    I was promised my front and rear deck would be completed within a week. We are now going into week 8 and I still dont even have stairs installed. There has also been numerous no call no shows, in which he also doesnt answer calls or texts. I had to show up at his house/ workplace to inform him on the new week deadline. He showed up once, working on the 3 step stairs and still couldnt complete that.Some boards are loose and some of the spacing is off in between boards.

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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