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Find a Location

MJ Masonry & Chimney has 1 locations, listed below.

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    Business ProfileforMJ Masonry & Chimney

    Mason Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Everett, MA 02149-2851
    BBB File Opened:
    10/23/2023
    Years in Business:
    4
    Business Started:
    1/1/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 200109 for this business, issued by Massachusetts Board of Building Regulations and Standards. The expiration date of this license is 11/11/2024.

    These agencies may include:

    Massachusetts Board of Building Regulations and Standards

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-3200

    https://www.mass.gov/orgs/board-of-building-regulation-and-standards

    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    1
    Business Management
    • Mr. Michael Alterio, Owner
    Contact Information

    Principal

    • Mr. Michael Alterio, Owner

    Customer Contact

    • Mr. Michael Alterio, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/05/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    To Whom It May ********** needed chimney caps put on our chimneys as the house did not have any when we purchased our home. *****************************, MJ Masonry & Chimney gave us a fair quote to perform the necessary work which is listed out in the attached copy of the signed contract. ******* then took a check for the total amount of $2200.00 agreed upon total to complete the tasks in the signed contract. We signed the contract on September 20, 2023 and made out a check in the amount of $1100.00 to *****************************. ******* cashed the check on the next day, September 21, 2023 (as noted in the attached screenshot from our banking institution).We have pursued ****************** for when the work would be completed numerous times via telephone, text message and email. ****************** called back 2 weeks later to inform us that he had an accident and the work would need to be pushed back. I informed him that I needed full transparency on a timeline, as we needed the work completed and he had taken our money by cashing the check. We reached several more times over the next few months with no response from ******************************We reached out again to ***************************** to inform him that we were going to file a formal complaint to get our down payment back. Letting him know that we would accept ***** as an easy way to pay us back the money we are owed for the breach of contract. ****************** informed me via text message that he would not be paying us back because, his wife totaled their car.The rest of the text exchange is also documented in the attached screen shot PDF. We want our down payment of $1100.00 paid back to us and our contract terminated with MJ Masonry & Chimney. We feel that we are helpless from ***************************** stealing our $1100.00. Please assist us in getting back our money.Please feel free to contact us directly at:************ ****************** Thank you; ******* & *********************
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David M

    1 star

    03/04/2024

    I agreed to accept quote after ** was recommended by ****.i paid for the completed work only to find later that most of the work was not performed or of poor professional quality.I had to start with square one and start over.Do not use MJ!

    Local BBB

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