Business ProfileforCPR Certification Boston

On August 16, 2023, I accidentally signed up for a *** class with CPR Certification Boston instead of ***Boston. The cost was $59.95, and I immediately realized my mistake and notified *** Certification of the error. Unfortunately, they claimed they do not provide refunds and suggested I reschedule for another day. However, I didn't want to take the class with them and requested my money back. Despite my numerous requests, they refused to provide me with a refund. Feeling frustrated and helpless, I decided to make a claim with my bank. To my surprise, *** Certification contacted me and asked me to cancel the claim, promising to refund my money. However, I hesitated to trust them and asked them to refund my money before I canceled the claim. I simply wanted to ensure that I would receive my money back before canceling the claim. Unfortunately, my bank could not accept my claim since I completed the transaction.I told the representative at *** certification that I would not be attending the *** class on several occasions, and I have not attended the *** class with CPR certification Boston. I need to get my money back. Holding on to my money for a service I did not want or accept is unfair, and not displaying your refund policy before a consumer makes a purchase is deceptive.I have all the email correspondence between CPR Certification Boston and me, including this one telling me to cancel the claim. "*** Certification <*****************>Thu, August 24, 2023 at 4:05 Hi, It seems like our system is showing that you disputed the charge. Let us know if you have successfully cancelled the dispute so we can refund you the money. Thank you!"And this one "*** Certification <*****************> Mon, August 28, 2023 at 4:51 P We apologize for the inconvenience, and if that's what you prefer, we totally understand you. We just wanted to expedite the process of getting your money back. Thank you!Kind regards,"Why was the claim disputed if they wanted to refund my money?