Local BBB:

Better Business Bureau in Eastern MA, ME, RI & VT

BBB File Opened:

1/1/1958

Business Started:

1/1/1958

Business Incorporated:

4/8/1958

Type of Entity:

Corporation

Alternate Names:

Mill Stores Discount Factory Outlet

Drive-O-Rama, Inc.

Business Management:

Mr. Derrick Sanford, Owner

Number of Employees:

7

Additional Information

Refund and Exchange Policy

The business states:

 

https://www.millstores.com/return/refund-policy

 

 

Return/Refund Policy

 

We understand that there are times that, for whatever reason, the item(s) you purchase is (are) "just not right," and you may want to make a return. If you are not entirely satisfied with your purchase, we will accept the return, and we will make it as easy as possible for you.

Merchandise Exchanges or Returns (excludes custom-finished goods) are accepted within 30 days of the date of purchase with the original receipt.

General Return/Refund Information

Items purchased at a Mill Stores location

• Merchandise Exchanges or Returns (excludes custom-finished goods) are accepted within 30 days of the date of purchase with the original receipt.

 

• Cash Refunds over $100.00 will be issued by a refund check from our corporate office. Please allow up to 14 days for processing.

 

• Check Refunds will be issued by a refund check from our corporate office only.  Due to the time required for banks to process checks, Mill Stores will issue a refund check within 14 days from receipt of a personal check.

 

• Credit Card Refunds will be processed to the same card charged for the original purchase.

Items purchased at MillStores.com or affiliated websites

• Please visit millstores.com/returns for easy instructions and to obtain a return form.

 

• Credit Card Refunds will be processed to the same card charged for the original purchase.

 

• Refunds are issued when items have been received.

 

• Items can be returned to our store location in Dennisport, MA, for any reason.  Please include your receipt.

 

• Customers can ship their product(s) back using the return label provided in the original shipment.  The customer is responsible for shipping costs to return non-defective merchandise.

Custom-Built Furniture and Outdoor Structures

• Because custom-built furniture and outdoor structures (including but not limited to sheds, playsets, pergolas, and pavilions) are specially constructed for you, we cannot issue refunds or exchanges on custom-built goods and outdoor structures.
  
  

Custom Finishing

• Because each item is made specially for you, we cannot issue refunds or exchanges on custom-finished goods as stated in your custom finishing agreement.

30-Day Price Protection

• We will gladly match any competitor’s price on identical merchandise for up to 30 days after purchase.

 

• If the item you purchased from Mill Stores is advertised at a lower price than what you originally paid, we will gladly issue a Mill Stores Gift Card in the amount of the difference within 30 days of the original purchase.

Business Categories

Unfinished Furniture, Furniture Stores, Furniture Manufacturers, Mattresses, Outdoor Furniture, Tool Sheds, Craft Supplies, Furniture Designers, Childrens' Furniture