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Find a Location

Pro Heating & Cooling has 1 locations, listed below.

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    Business ProfileforPro Heating & Cooling

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/28/2023

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pro Heating & Cooling services is a full service heating and cooling company. The business offers a comprehensive range of HVAC services include Heating, Ventilating & Air Conditioning Service, Plumbing Service, Water Heater Installation & Repair Service.

    Business Details

    Location of This Business
    10 Sanderson Ave, Dedham, MA 02026-3314
    BBB File Opened:
    1/20/2021
    Years in Business:
    11
    Business Started:
    8/4/2012
    Business Incorporated:
    8/4/2015
    Accredited Since:
    3/28/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 15186 for this business, issued by Massachusetts Board of State Examiners of Plumbers and Gas Fitters. The expiration date of this license is 5/1/2024.

    These agencies may include:

    Massachusetts Board of State Examiners of Plumbers and Gas Fitters

    1000 Washington St, Suite 710

    Boston MA 02118

    (617) 727-9952

    Fax: (617) 7276095

    https://www.mass.gov/orgs/board-of-state-examiners-of-plumbers-and-gas-fitters

    BBB records show a license number of 202952 for this business, issued by Massachusetts Office of Consumer Affairs & Business Regulation. The expiration date of this license is 8/26/2025.

    These agencies may include:

    Massachusetts Office of Consumer Affairs & Business Regulation

    501 Boylston Street, Suite 5100

    Boston MA 02116

    (617) 283-3757

    Fax: (617) 9738799

    https://www.mass.gov/orgs/office-of-consumer-affairs-and-business-regulation

    BBB records show a license number of BU-319907 for this business, issued by Massachusetts Department of Fire Services. The expiration date of this license is 11/15/2024.

    These agencies may include:

    Massachusetts Department of Fire Services

    1 State Road, PO Box 1025

    Stow MA 01775

    (978) 567-3100

    https://www.mass.gov/orgs/department-of-fire-services

    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    10
    Alternate Business Name
    • Pro Heating and Cooling LLC
    Business Management
    • Mr. Sean Pike, Owner
    Contact Information

    Principal

    • Mr. Sean Pike, Owner

    Customer Contact

    • Mr. Sean Pike, Owner

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/18/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I had contacted ProHeating and Cooling in March 2022 for an estimate for a ductless mini split system. ***************** came out to do the assessment,, and sent a contract in April with a quote of $15,115.97. I signed this and returned the contract in May. I heard nothing from him after this. In July I sent two emails asking for an update and installation date. I received no response to the first email sent 7/19/22. The second email was sent 7/29/22, and he responded that day stating he would call me on Monday ( would have been 8/1) with the installation date - All the equipment was ordered- was just waiting on the condenser which should be in the next week. I have heard nothing from him since. I have sent additional emails on 8/24,9/14, and 10/6. I have asked for any response from him to be in writing. There has been no response. I have had the insulation completed, as it is required as part of the MassSave rebate program for the mini splits, and made **** aware of this. At this time I have sought other estimates, all of which are higher than that of ****. I signed a contract today for the same system that was inSeans contract for $18,000. I am seeking reimbursement for the difference as it has been 6 months since I received his contract. I have been patient, waiting for some type of reply but continue to hear nothing.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

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