Business ProfileforPrestige Car Wash

In January of 2024, 2 vehicles were damaged inside the car wash. The car in front was guided onto the tracks by the employee and the car wash began. halfway through, the first car came off the tracks and the car behind them was still in motion and began hitting the rear. the worker who guided the car on said, "oh the car must have come off the track." no one met either driver at the end of the car wash to discuss what had happened. the worker on site was zero help and was requiring 'before' pictures. cops were called to scene and filed a report. for 2 months, prestige claims they have video proof it was first cars fault but basically saying they do not need to provide the proof. and proof the car wash equipment was damaged but have provided 0 proof, and never stopped the car wash after cars were damaged to assess any damage to either car or equipment - they continued to send multiple cars through. prestige car wash will not provide insurance information to either driver, they only send a generic email. attorney general has been notified. lawyers will be next.