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Find a Location

Cambridge Honda has 1 locations, listed below.

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    Business ProfileforCambridge Honda

    New Car Dealers

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Cambridge Chevrolet Honda GEO is an automobile dealership. The company was established and incorporated in 1996 in Delaware. There are 62 employees. Mr. Andrew V. Bellizia is the President of the company. Mr. Joseph Bellizia is the General Manager and Mr. Joseph Robert is the Comptroller and Human Resources Director. Any questions or problems should be directed to the attention of Mr. Robert.

    Business Details

    Location of This Business
    275 Fresh Pond Pkwy, Cambridge, MA 02138-2105
    BBB File Opened:
    1/4/2005
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Incorporated:
    1/1/1996
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    62
    Alternate Business Name
    • Cambridge Chevrolet Honda
    • Cambridge Motors
    • Cambridge Motorcar Company, LLC
    Business Management
    • Mr. Jeffrey P. Manning, President
    Contact Information

    Customer Contact

    • Mr. Javel Sosa, General Sales Manager
    Additional Contact Information

    Fax Numbers

    • (617) 868-1979
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went to Cambridge Honda because I had a check engine light and an error code B7. When I dropped the car off I told them the issues and they told me they'd call when it was all taken care of. A few days later I get a call telling me the error code was gone but they acted like a didn't even tell them about the check engine light. The error code ended up just being an oil change which they charged me $200 for. I got the car back and the check engine light was still on, but they told me it would be fine to drive until the part came in. It ran ok for a little while, but one night I was driving about 10 minutes away to a friends house when the car started rattling and smoking. At least 10 engine lights came on and the car died. When I got the car towed to ************************* they informed me that Cambridge Honda didn't put my oil cap back on and that ruined my engine. Luckily I didn't have to drive on the highway or it could have been a lot worse. I just don't undrestand how you s**** up an oil change. No one should bring a car there for repairs.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Alexandra S

    1 star

    01/01/2024

    Felt very mislead by employees at this dealership. Called in advance (1 hour prior to appointment) to confirm that a specific car model I wanted to test drive was in stock. However, upon arriving at the dealership, I was told no such car was available to test drive. The employees at the store confirmed that the car had not been sold into Im since my call, but rather had not been on site that day. It is unclear to me if this was a deceitful tactic to get customers in the store, or if this was discrimination since I do not live in the same state that the dealership is located in. Further, both the employee I initially spoke with and the store manager were rude, inappropriately questioned my intentions, and made for an altogether unpleasant and very upsetting experience

    Cambridge Honda Response

    01/02/2024

                      I, *******************/GSM met with ********************** when she arrived at the dealership. Yes we did schedule an appointment for a test drive unfortunately the vehicle was still at the port in Charlestown as the transportation company wasn't able to bring it to the dealership due to the holiday weekend. I appologized repeatedly for the inconvenience and offered to reschedule the test drive for Tuesday (1/2/24) when I can have the car hear and ready for a test drive. ********************** was upset and refused my offer. Again, I appologized repeatedly tried to explain that the last the that I want in my showrrom is an upset customer. Upset customer don't buy anything, they leave unhappy and give you bad reviews. 

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

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