Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Floor Installation

Higgins Floors, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Floor Installation.

Visit Website(617) 254-2558Email Business
See Hours
Operating Hours
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

About

About This Business

Higgins Hardwood Floors provides hardwood floor maintenance including installation, sanding, refinishing and repair.

Products and Services

Hardwood flooring installation, Hardwood floor refinishing, Hardwood Floors

Business Details

BBB File Opened:
3/30/2007
Business Started:
5/1/1997
Business Incorporated:
1/1/1998
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Higgins Floors Online
Business Management:
Mr. Gareth Higgins, President
Number of Employees:
4

Additional Contact Information

Principal Contacts
Mr. Gareth Higgins, President
Customer Contacts
Mr. Gareth Higgins, President
Additional Phone Numbers
Other Phone: (617) 254-0954
Additional Email Addresses
Primary: Email this Business
Additional Websites
Website 1

Additional Information

Refund and Exchange Policy
The business states their Return Policy is as follows:
The business can accept returns on 5 cartons or more. There will be no return allowed on less than 5 cartons of any flooring. The business recommends keeping some cartons in case you need to make repairs in the future. HigginsFloorsOnline.com recommends that you purchase 5% additional flooring to use as a waste factor. The business does not take back waste or left over flooring pieces.
 

The business offers a full refund less a 30% restocking charge. They cannot refund the cost of shipping and handling. They must be notified no later than 14 days from date of delivery.
Special orders or custom milled hardwood flooring orders cannot be returned. There are no returns allowed in accessories (trim, underlayment, glue, etc.).

Any returned cartons must be factory sealed. You will not receive any credit for opened cartons. The cartons that you return cannot have any writing or mailing labels adhered on the cartons.

Once returned material is received by our vendor and it is confirmed that all the above conditions have been met, The business will issue credit to your account. Please allow up to 4 weeks for your bank to process the credit.
Business Categories
Floor Installation

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.