Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Reebok International, Ltd. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforReebok International, Ltd.

    Wholesale Shoes
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.3/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    108 complaints closed in last 3 years

    55 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Reebok International, Ltd. manufactures and distributes athletic and casual footwear, and apparel.

    Business Details

    This is a multi-location business.

    Find a Location

    Reebok International, Ltd. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      25 Drydock Ave, Boston, MA 02210-2344
      BBB File Opened:
      4/14/1986
      Years in Business:
      53
      Business Started:
      1/1/1971
      Business Incorporated:
      7/26/1979
      Type of Entity:
      Corporation
      Number of Employees:
      1000
      Business Management
      • Mr. Steve Zuk, Operations Manager
      • Mr. Jeff Guillaume, Manager
      Contact Information

      Principal

      • Mr. Steve Zuk, Operations Manager
      • Mr. Jeff Guillaume, Manager

      Customer Contact

      • Mr. Steve Zuk, Operations Manager
      • Mr. Jeff Guillaume, Manager
      Additional Contact Information

      Fax Numbers

      • (781) 401-5324
        Primary Fax

      Phone Numbers

      Customer Complaints

      108 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/23/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I recently purchased shoes from reebok website. The shoes were special shoes that said that said that no promotions could be applied to it. I had tried to use the code and received that message and went ahead with my purchase. However, online multiple people have come forward claiming the code worked for them and they have evidence. Reebok has refused to apply the code to my order and partially refund me despite honoring the purchases for these other people All I want is the 60% percent off discount applied to my order as I tried before check out.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lorraine A

      1 star

      03/05/2024

      This company needs to finally go out of business. They are always giving discount coupons for item no longer in stock. Does not fulfill orders due to shortage ***** the customer service personnel. Often has false advertisements. Meaning you receive an email with order being filled and then 30 days later you don't get your order. When you call back it's often said that it's a ware house issue and they can place a ticket for back order but doesn't have a clue as to when will they receive the merchandise. At this point they need to be investigated. I had in 2 separate occasions placed orders and I notice when the merch is below the actual price by more than half they all of a sudden they can't fill the order. Not right shut the company down ASAP.

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.