Business Profile

Travel Services

Hopper USA, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Services.

Important information

Customer Complaint:
BBB with the use of artificial intelligence, analyzed the complaints on 3/20/24
BBB shared the findings and recommendations with Hopper USA, Inc.

The findings appeared to show:

Hidden Fees and Unexpected Charges
Cancellation and Refund Difficulties
Customer Service Concerns

Hopper USA, Inc. on 4/1/24 responded to BBB with the following:

Hidden Fees and Unexpected Charges: Hopper sees to it that all fees are disclosed during the booking process. At times, there are fees from the providers that are charged separately. For example, airlines normally charge fees for additional services like advanced seat assignments or checked bags. Hotels may also charge resort or amenity fees that are not included in the booking and are due at check-in. Hopper has no control over these fees, but we do our best to disclose these types of fees, if applicable, or advise customers that the airline or hotel may charge these separately. That said, if there are discrepancies that a customer sees either during or after the booking process, we ensure that it is corrected and we ensure the issue is resolved for the customer. We have added FAQs to help customers understand the price breakdowns and we have also improved the App UX to ensure clear pricing information.

Cancellation and Refund Difficulties: As a travel agency, Hopper often does not have control over the turnaround time on refunds especially where travel partners may be involved. We partner with a number of suppliers to ensure customers have a wide variety of booking options. We are bound by the policies of our providers. That said, our customer service team advocates for our customers and attempts to obtain refunds when appropriate. Oftentimes exceptions are not allowed, and we are forced to stick with the agreed terms and conditions laid out in the cancellation policy which is prominently displayed to customers at time of booking.

Customer Service Concerns: We have increased staffing to ensure that customers receive timely responses, but as an agency we cannot control the turnaround time with airlines and other partners. We also have a robust QA program, where we are constantly monitoring our agent performance to ensure they are going above and beyond to resolve customer issues. When we identify issues, we provide additional training and remove agents from the program if they are not meeting our rigorous standards.

Complaints

This profile includes complaints for Hopper USA, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

1,059 total complaints in the last 3 years.
172 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:05/06/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We paid $780 on May 3 for an air Bnb in ************** the house was dirty and not as described we called and no resolution it was for May 4-6. I just want my money refunded.
Business Response
Date: 05/13/2025
We would like to extend our sincere apologies for the experience you had with your recent booking under reference number NGMG38H88V96.
Upon reviewing the matter, we see that the issue regarding the condition of the property was reported to us on May 6. Since then, we have actively communicated with the property to escalate your concerns and have shared all the evidence you kindly provided. Unfortunately, the property has remained firm in their decision not to issue a refund, citing that the reservation was used in full.
Please know that we have made every effort to advocate on your behalf. However, without the property's consent, we are unable to proceed with a full refund.
That said, as a gesture of goodwill and in recognition of your continued support, we have processed a refund of the cleaning fee in the amount of USD ******. This should reflect in your account within 710 business days.
We truly value you as one of our customers and appreciate your understanding.
Initial Complaint
Date:05/03/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My booking was on April 28th, and I called to cancel well within their 24-hour free-cancellation window.Instead of refunding me, the agent pushed me to change my ticket, then told me to call back in four hours.When I called back, they promised an email with instructionsnothing ever arrivedand by then the refund window had ********** Im stuck with an unusable ticket and no way to get my money back.Bonus frustration: I couldnt even leave feedback because the support *** wouldnt hang up.
Business Response
Date: 05/05/2025
Hello,

We sincerely apologize for our delayed response and for the inconvenience you experienced with your Hopper booking, R-19171228821753893.

I understand you are requesting a refund for your booking, as you contacted us within 24 hours of the booking date. After reviewing your interactions, I see that your initial contact was regarding a change or modification to your booking. The change you wanted was to move the flight to May 26, 2025. Because your booking requires special handling, our agent submitted a request to the airline/partner, which is why you were advised to call back after a few hours.
Currently, I can see that the request is still pending with the airline. However, since you have indicated that you would like a refund, we will no longer pursue that request. As a one-time exception, I have processed a full refund for your booking, even though it is outside the 24-hour timeframe. The amount refunded is USD168.36 to the card ending in 0047. Please note that refund processing typically takes 7 to 10 business days.

Once again, we sincerely apologize for the inconvenience, and we hope you have a great day!
Customer Answer
Date: 05/05/2025
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.

Regards,

****** ***
Initial Complaint
Date:05/01/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased two plane tickets through Hopper on April 28, 2025, for a total of $882.35. The booking included seat selection, and I selected Seat 39A on the flight from *** to ****** (MAD) before completing the purchase. It was clearly shown as reserved before payment was made.Later, when I checked my flight on the airlines website, I saw that the seat had been removed, and I was now required to pay again to select a seat. I contacted Hopper support. The first ****** Nassaruddin, hung up on me. The second ****** **** claimed this was a system error and said Hopper wasn't responsible, as they act only as a "median" between customer and airline. He refused to take accountability and said they could not send a confirmation email about this issue.Hopper continues to advertise seat selection as a benefit, but they did not provide what I paid for. I was given case number ****** but received no resolution.I am requesting that Hopper either reinstates the seat I originally selected or refunds me for the cost of selecting a seat again. This feels deceptive and unacceptable.
Business Response
Date: 05/10/2025
We would like to extend our apologies for the inconvenience and experience that have encountered on the booking DKCWWN. Upon reviewing your booking record, we initiated direct communication with the user email to address the issue. We have requested the passengers to purchase seats directly through the airline's official website. After we have received the copy of receipt, a refund was processed on our system. Please note that refunds typically take 3-10 business days to reflect on your statement. However, in many instances, the process is expedited and completed sooner. It is important to highlight that certain card issuing banks, especially those associated with debit cards, may have longer processing times, extending up to two billing cycles (***** days). This specific timeline is determined by your banking institution, and unfortunately, we are unable to expedite this process.
Initial Complaint
Date:04/30/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My husband (***** ****) and I booked a flight through Hopper to ******, *******, on October 24, 2024, for June 26, 2025, returning July 9, 2025. Hopper confirmation NGCNVQ. We paid $1,871.44 which included ************** of $199.02. My husband passed away on February 28, 2025. I have tried many, many times to get a refund through Hopper. I have submitted a death certificate. I have been told to contact ********** who apparently has the trip insurance (although I paid Hopper) but they state that I have to have an email that was sent at the time of booking to my husband. It is not saved in his computer or phone. I have been told to contact ******* even though I booked through Hopper. I have been told to contact ********** who is the airline to *******. Hopper says they cant provide info contained in the email from XCover. ****** says they dont have any info on my husband, his email or phone # and no info on me, my email or phone #. My daughter talked to a ****** at JetBlue who said he would cancel the flight (NIRVKI) and said she would receive a document for refund within 14 days. We have received nothing from them. She contacted them again and now they say we have to contact Hopper where we booked the flight, although the flight has now been cancelled. I am now a widow dealing with the biggest loss of my life and no one will help me. I thought I made the right decision in clicking travel insurance when I booked the flight but dont know what I can do now to resolve this!
Business Response
Date: 05/04/2025
We sincerely apologize for the trouble and negative experience you have had with your booking NGCNVQ. After a thorough review of your reservation, we have confirmed that your flight has been cancelled. We want to explain the situation regarding your ticket. According to the applicable fare rules associated with your booking, the ticket is classified as non-refundable. We contacted ******* directly to clarify their policy, particularly as there was no initial indication regarding the death of a passenger, which can sometimes influence refund policies. We have since received confirmation from a ******* representative that they sent you an email on April 3rd. This email contains a form and outlines the necessary supporting documentation required for them to process a potential refund. Please check your email inbox, including your spam or junk folder, for this communication from JetBlue and follow the instructions provided, including completing the form and submitting the requested documents.

Regarding your ***************** we recognize that this is a separate but related aspect of your travel arrangements. As Xcover is a third-party partner, we unfortunately do not have any direct control over their claim policies or procedures. We understand your need to seek resolution for any claim you may have with them. If you wish to submit a complaint or inquire about your Xcover policy, you can reach their support team directly through the following link: ***************************************. Their support team operates 24 hours a day, 7 days a week, and will be best equipped to assist you with your Xcover-related concerns. We hope this clarifies the situation and provides you with the necessary steps to pursue both a potential refund with ******* and any claims with Xcover.
Customer Answer
Date: 05/07/2025
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.

Regards,

**** ****
Initial Complaint
Date:04/28/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I booked a trip through Hopper travel agency in June of 2024. I canceled this trip and received a future travel credit of $2155.70 that is valid until May 15, 2025, all travel must be completed by this date. I have requested to rebook this flight multiple times, spent hours on the phone, spoke with multiple supervisor. The last supervisor , ****** that I spoke with told me that the airline, ******** has taken control of the ticket and the at hopper is not able to rebook my flight. I called the airline 3 times and was told that is false, they do not handle that. I was also told that the credit was expired by another employee, which I can see on the app, that is not true. It is my belief that the company is trying to delay rebooking my flight as to force me to forfeit my credit, costing me the $2155.70.
Business Response
Date: 05/01/2025
Thank you for reaching out to us regarding your travel credit. Please accept our sincere apologies for the confusion and delay in redeeming your credit.
Upon reviewing your account, we found that the delay was primarily due to the need for confirmation from the airline, as the credit was issued back in 2024. This verification process is common when travel credits remain unused for over a year. Additionally, there was some misunderstanding regarding the rebooking fee, which was collected by the airline as per their policy.
That said, we truly value your continued trust in Hopper, Hopper covered the rebooking fee on your behalf and successfully booked your new flight, charging you only the fare difference.
Were grateful for your patience and understanding throughout this process. Our team is continuously working to improve the Hopper experience and provide better service to our users.
Thank you once again for your support. We look forward to assisting you in the future.
Customer Answer
Date: 05/03/2025
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

FAQ

Regards,
Heather
Initial Complaint
Date:04/27/2025
Type:Product Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
We had an extension on one of our tickets and we were approved to get a refund the only way they would give us a refund asif we booked another ticket and they will give a credit for that so we did take a trip so that we can get a credit what they owed us and even after doing that and taking an extra trip to get our credit They have not given us the credit and it is $1160 that they owe us $1160. That is a lot of money. We have contacted them through We have email confirmation that they owe us the money we have called them at least 100 times And they each time they say please call us back in one week and we are going to contact the *************** and get you your back and this is such a frustrating experience.!
Business Response
Date: 05/05/2025
We acknowledge the receipt of the complaint and would like to extend our sincerest apologies for any inconvenience caused.
We see that there has been an ongoing refund case that we are working on with our **************** regarding a travel credit for booking ****** that was made back in 2022 during the pandemic. A travel credit was issued for this booking hence, as per the airline's instructions for redeeming the travel credit, the customer has to make a new booking which we found under WSRQOS. The refund request has been coordinated with the airline upon receiving the new reservation hence, after a thorough review of the case, it appears that a chargeback has been filed for record ****** with an amount of USD 1,161.94. As a result, we need to wait for the outcome as the chargeback has already been filed. Further communication will be forwarded to the customer's financial institution regarding the status of the chargeback.
Customer Answer
Date: 05/14/2025
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

FAQ

Regards,
*******

Business Response
Date: 05/30/2025
This correspondence serves to provide an update regarding the status of the ongoing case. Our records indicate that a refund request has been duly submitted to ***************. However, upon our subsequent attempts to liaise with the airline, we have been informed that your refund request is currently undergoing a thorough review by their dedicated refunds department.

Furthermore, we understand that a chargeback has also been initiated for this particular transaction. In such instances, we have to await the conclusive outcome of the chargeback investigation.
Please be assured that this case is being actively and diligently monitored by our team. As soon as we receive any substantive feedback or a final resolution from *************** concerning your refund request, we will promptly communicate this information directly to the customer via the email address we have on file.
Initial Complaint
Date:04/27/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I booked a one-night stay at the ******************************** by *** through the Hopper app for May 12, 2025. At the time of booking, the app indicated that free cancellation was available until April 29, 2025. I applied a $100 voucher toward the payment.?Upon canceling the reservation before the free cancellation deadline, I noticed that while the cash portion was refunded, the $100 voucher was not returned. There was no clear indication during the booking process that the voucher would be non-refundable upon cancellation.?After cancellation, I could no longer access the original payment breakdown in the app, making it difficult to retrieve evidence of the voucher usage terms. I have a screenshot showing the free cancellation policy but no explicit mention of voucher refundability.?Desired Resolution:I request a refund of the $100 voucher or the reissuance of an equivalent voucher for future use.
Business Response
Date: 04/28/2025
We sincerely apologize for any inconvenience this may have caused. I understand that you canceled your hotel booking (LDGS45K7X7V5) through the self-service option in the app. However, the USD 100 voucher that was applied to the booking was not refunded.

Please note that, as stated in our FAQs on the Hopper website, vouchers are generally nonrefundable. This is why the voucher was not automatically refunded when the reservation was canceled.

As a gesture of goodwill, we have made a one-time exception and refunded the USD 100 voucher amount to your account. This credit will be valid for one year.
Customer Answer
Date: 04/29/2025
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.

Regards,

******* ***
Initial Complaint
Date:04/22/2025
Type:Service or Repair Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased three airline tickets using the Hopper App from **********, ******* to **********, **** for travel on July 20, 2024. After arriving at the airport in **********, I was informed that our flight was canceled due to the Crowd Strike Outage. I waited in line for 4 hours at the ticket office only to be told that my flight is now changed to the following day. Because if this delay, I missed my connecting flights in ******, ******* and in *******, ******. I was unable to reach Hopper customer service due to millions of other people experiencing the same outage. Hopper app is refusing to refund my money or give a credit for future travel. I've called numerous times and each time I'm told I have to contact the airlines for a refund or that they will do research and call me back. I've never gotten a call back. When I call the airlines, I'm told the refund must come from Hopper because I purchased the tickets through them. I've been arguing with Hopper for almost a year and now they are saying there is nothing they can do because their missed connection guarantee has expired. Of course it has! We've been going around about this for almost a year! They strung me along until it expired.
Business Response
Date: 04/28/2025
We sincerely apologize for the inconvenience you experienced with your Hopper booking H-L43RVG45KP. We understand you contacted our support team to request a refund due to a global system outage that caused a misconnection in your flight itinerary. Upon review, we confirmed your booking included our *********************************** and that you attempted to call within the valid timeframe. In line with this, we are pleased to inform you that your request to honor the guarantee has been approved. We have processed a refund of EUR561.00 to the original payment method ending in 1063. Please allow 3-10 business days for the refund to appear on your statement. In some cases, particularly with debit cards, processing times can extend up to two billing cycles (***** days) depending on the card issuer.

Customer Answer
Date: 04/28/2025
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
I appreciate finally being recognized by Hopper **** however, the refund offered is less than what I was charged. I paid $2963.54 in American dollars for three tickets. And since I was unable to reach anyone at Hopper while I was stranded in ******, due to the Crowd Strike Outage, I was forced to purchase additional tickets for $3000 to get home. I am entitled a full refund of my original purchase of $2963.54 (American dollars) per Hopper's Missed Connection Guarantee.
Thank you,
***** *****

Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

FAQ

Regards,
*****

Business Response
Date: 05/04/2025
We understand your request for a full refund for your booking. Following your inquiry, we promptly contacted our support team to explore the possibility of a one-time refund exception. We emphasized that the Missed Connection Guarantee was indeed active and valid at the time you contacted us. We are pleased to inform you that we successfully obtained the necessary approval to process a complete refund for your booking. Our records indicate that the total value of your ticket was EUR *******. We previously processed a partial refund of EUR ****** on April 28th. Today, we have initiated the refund of the remaining balance of EUR *******. This refund has been processed back to your original payment method. Please allow 3-10 business days for the refund to appear on your statement. In some cases, particularly with debit cards, processing times can extend up to two billing cycles (***** days) depending on the card issuer.
Initial Complaint
Date:04/16/2025
Type:Product Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I was charged $691.50 for a JetBlue flight. However, the total fare on ******* shows the total fare was $449.95. There is a discrepancy of $241.55. I would appreciate the refund of the hidden fees.
Business Response
Date: 04/22/2025
A refund of $225.00 USD has been issued to the customer. Refund may take 3 to 10 business days to process or up to 12 billing cycles to reflect on their account.
Customer Answer
Date: 04/22/2025
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

Better Business Bureau:

I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #********. I understand that by choosing to accept the business response that my complaint will be closed as resolved.

Regards,

*** *****
Initial Complaint
Date:04/16/2025
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I purchased tickets for my father on the app hopper So I decided to canceled them 15 min after booking And by law Im entitled to get my money So I havent received the money From them Also ***************** said that hopper the travel agency has the money I contacted my bank and they tried to reach them but they didnt have any response Its been 2 months I havent received anything
Business Response
Date: 04/22/2025
The user booked a flight and canceled it within 24 hours. Although the ticket status shows as voided, the user claims she has not received a refund. Called the airline, advised it was voided and no charge from their end. The customer account should not be charged and any pending transaction is merely a pre-authorization from the airline.
Customer Answer
Date: 04/23/2025
Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered.
[You must provide details of why you are not satisfied with this resolution. If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

FAQ

Regards,
*****

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Hopper USA, Inc. is NOT a BBB Accredited Business.