Business ProfileforBrilliant Tire Corporation, Inc.

On Oct 6, 2022 I went to Brilliant Tire for a required ******************* inspection sticker for a family member's vehicle. The vehicle is in satisfactory condition and should have had no trouble passing inspection. After leaving vehicle with them they called me to tell me that the vehicle failed inspection due to needing four new tires. I returned to the shop where the manager/owner attempted to show me the tread was past the acceptable limits. I tried showing him they were not even worn to the tread wear indicators on the tire he refused to listen to me and walked away from me insisting all 4 tires were no good and I should contact ******** (tire brand) and see if they will help me with prematurely worn tires. other option was to replace the 4 tires for the reinspection or dispute their findings with the MA registry which oversees the annual inspections. I had the tires inspected at two other locations in which both agreed the tires were adequate to pass inspection so I filed a dispute with the state of ************* and the registry inspector meet the following morning to examine the tires in which he immediately determined were within the states acceptable range and ordered the station to issue a passing inspection. He then lied and got argumentized with the inspector saying that they were only concerned about safety and the longevity of the tire and it was only the front tires they were concerned about despite telling us that all 4 needed replacement. You can not operate vehicle in valid inspection in MA and can have the registration revoked if the vehicle in not in compliance. This manipulation is wrong and proof this business is dishonest, unprofessional and lacking morals trying to pressure people into purchasing unnecessary products or services.