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Business Profile

Office Space Rental

Spaces Newbury Street

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Office Space Rental.

Complaints

This profile includes complaints for Spaces Newbury Street's headquarters and its corporate-owned locations. To view all corporate locations, see

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Spaces Newbury Street has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/28/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have tried to contact them and no response on their end, starting on April 2, 2024. When I signed the lease for the rental space within the building, as it states in my name, (**** Notorious ****s). I perform **** services and nail content etc. I was never informed of a fume or odor restriction. This was not disclosed as I specifically asked about **** services. I could not use this space for my creation needs. At the time of the property tour and signing of said agreement, I was not told of any restrictions that would prevent me from providing nail services/creating press on nails. Since the representative that rented the space to me knew exactly what my intentions were for, This was an unfair representation of the space. This is definitely an office facility, not a beauty services/salon rental as portrayed. I was also told that there were other beauty professionals on my floor, including another nail artist, who left soon after I started my lease. I have not seen any other. I had been trying to pay this rent without being able to generate revenue in this space based on this. The various complaints from other renters of the odor and concern has completely restricted & eliminated my use of this space. Other renters on occasions have stood outside my suite door. Intimidation. Demanding to know what I'm doing. In all my services/press on creations I have to use odor causing chemicals. I terminated my lease in April, I had to pay the first month's rent, last month's rent, and security deposit before moving in. The agreement should be nullified under false advertisement/pretenses. Due to the fact that I cannot work there reasons explained above and my deposit returned.

    Spaces Newbury Street is NOT a BBB Accredited Business.

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