About
Important information
- Pending Government Action:Government Action: BBB reports on known government actions involving business’ marketplace conduct:The Consumer Financial Protection Bureau v. Chime, Inc.
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
As of October 17, 2023 The Consumer Financial Protection Bureau (CFPB) has taken action against Chime Inc., the operator of the Sendwave mobile app, for deceiving consumers about the speed and cost of remittance transfers.
About This Business
Sendwave is an app that allows you to send money directly from your US, UK, Canadian, Italian, Spanish, French and Irish debit cards to Ghana, Kenya, Uganda, Tanzania, Nigeria, Liberia, Senegal, Cameroon, Ivory Coast, Bangladesh and Sri Lanka.
Business Details
- BBB File Opened:
- 10/9/2019
- Business Started:
- 11/18/2011
- Business Incorporated:
- 11/18/2011
- Type of Entity:
- Corporation
- Alternate Names:
- WorldRemit
- Wave
- Chime, Inc.
- Business Management:
- Mr. Drew Durbin, President
- Mr. Michael Luebbert, Chief Compliance Officer
- Number of Employees:
- 300
Additional Contact Information
- Principal Contacts
- Mr. Drew Durbin, President
- Customer Contacts
- Ms. Maggie Beddow, Operations Manager
- Mr. Drew Durbin, President
- Mr. Michael Luebbert, Chief Compliance Officer
- Additional Email Addresses
- Primary:
- Complaint:
- Additional Websites
- Website 1
Additional Information
- Referral Assistance
- Massachusetts Division of Banks
1000 Washington St
Boston MA 02118
Phone Number: 617-956-1500; 800-495-2265; TDD 617-956-1777
Fax Number: 617-956-1599
https://www.mass.gov/orgs/division-of-banks
[email protected] - Business Categories
- Money Transfers
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.