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Business Profile

Marketing Software

Lusha Systems Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Software.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In the past month, I have been receiving emails daily from companies trying to sell me all kinds of services. I did not authorize this company to sell any of my information. When you ask to be taken off the list, you get an email from a separate company.

  • Initial Complaint

    Date:06/05/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Lushia is not complying with the California Consumer Privacy Act. They are not honoring my request for data. I completed the online form and it says that they have no information about me. Yet, they somehow got my (work) email address on a Saturday when I definitely did not enter it on any website. So, how did you get my email address? I want the SPECIFIC source of my email address *************** (not a link to your data collection practices). I want to know who it has already been shared with. For example, who is OneTrust? Why did the response to my data request come from m.onetrust.com? Did you share my information with this 3rd party company or is this another business name for ******? Besides confirming that I am a resident of **********, there is nothing more that you need to know about me, and nothing more that I am willing to share with you. Please communicate with me to this email address.

  • Initial Complaint

    Date:02/21/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am being contacted by new sales vendors trying to sell services to me in my professional role, but they are calling on my private cell phone. They claim they are obtaining through LinkedIn which does not list my personal cell number but does provide data to Lusha.I am requesting Lusha to remove my information from their database and stop selling my personal cell phone number.

Lusha Systems Inc. is NOT a BBB Accredited Business.

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