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Find a Location

Mr. Exclusive has 1 locations, listed below.

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    Business ProfileforMr. Exclusive

    Jewelry Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Exclusive Jewels specializes in jewelry gold, silver and gem stones. The business services include but are not limited to, custom handcraft designed, vintage,  name brands, jewelry and watch repairs.

    Business Details

    Location of This Business
    43 Temple Pl, Boston, MA 02111-1305
    BBB File Opened:
    1/23/2014
    Years in Business:
    11
    Business Started:
    6/1/2012
    Business Incorporated:
    9/21/2012
    Type of Entity:
    Series LLC
    Number of Employees:
    2
    Contact Information

    Customer Contact

    • Ms. Samantha Montez, Bookkeeper
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and selling jewelry

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/12/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I Was sold a Rolex watch that was not even the watch in discussion, after I paid I was sent a watch that was completely different then what I ordered, after they received payment I called same day as I received the watch and told him my issue and that I wanted to send it back because of it not being as described, he then told me I got a good deal and it is what it is, he refused and proceeded to tell me he would take it back for a fee of 1,250.00$ and then stopped responding to texts completely, 3 weeks passed while I was waiting for my mothers b day (it was a gift for her) on her b day I gave her the watch witch when we tryed to set the time just stopped working completely, when I contacted him with this info he told me that the watch dose work and Im lieing and if I want to send it back to him he would now need a 3,250$ restocking fee This was the WORST experience I have ever had and I highly suggest you stay clear from this scammer, he is a thief and ***** it was honestly the worst service I have ever ever received from any business in my entire life STAY AWAY!!!!!!!!!!!!!!!!! I trusted this man with my hard earned money only for him to steal from me with no remorse at all! Again my only recommendation is to stay as far away from this store as possible
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Anthony L

    1 star

    04/17/2024

    SCAMMER. DO NOT BUY. This guy had me Zelle him $500 as a deposit for some stuff. After a few days. He asked me for another $500 without even sending me any product. Then he stop answering me after I asked for a refund because I read all the complaint about him being a scammer. The cashier is Brain Forben. Send me my money back. Now hes not answering the DMs on IG. My IG is No_dayz_off_21 He should be thrown in jail

    Mr. Exclusive Response

    04/18/2024

    Hi our Instagram page is @ Mr_Exclusive86 there are several pages impersonating ** and it clearly says on our Instagram page this is our only Instagram page. I dont know why you sent any Zelle payments to but it was not my business page. I would also appreciate if you removed your ****** review as well because this has no association with my business. Im sorry you got scammed but it had nothing to do with my company 

    Mr. Exclusive Response

    04/18/2024

    There is also no one by name of Brain Forben associated with my business and dont understand why you would just send money to a random person 

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