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            Business ProfileOpenly LLC

            Insurance

            Contact Information

            131 Dartmouth St

            Boston, MA 02116-5297

            Visit Website
            Email this Business
            (857) 990-9080

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            Location of This Business
            131 Dartmouth St, Boston, MA 02116-5297
            Email this Business
            BBB File Opened:
            6/14/2021
            Years in Business:
            6
            Business Started:
            9/5/2017
            Business Incorporated:
            9/5/2017
            Type of Entity:
            Corporation
            Number of Employees:
            1
            Business Management
            • Mr. Tyree Harris, CEO
            • Marissa Heenan, Marketing Director
            • Veronica Maladecki, Marketing Manager
            • Noreen Pfadenhauer, Vice President of Marketing
            Contact Information

            Principal

            • Mr. Tyree Harris, CEO

            Customer Contact

            • Mr. Tyree Harris, CEO
            • Marissa Heenan, Marketing Director
            • Veronica Maladecki, Marketing Manager
            • Noreen Pfadenhauer, Vice President of Marketing
            Additional Contact Information

            Email Addresses

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            Industry Tip

            BBB Tip: Insurance companies

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/25/2024

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            I purchased a home in December of 2022 and chose Openly for my insurance. In October of 2023, I received a notice of renewal. In December of 2023, I started to receive correspondence from my mortgage company that my insurance was expiring or lapsing. In January, I received communication from Openly that my insurance was being cancelled due to non payment. After speaking with customer service and my agent, the problem was that the company had entered by birthday wrong. But, I had went a whole year with insurance with Openly, and without any problems, so how did this all of a sudden become a problem. My wife and I spoke with an agent from Openly that stated I was not eligible any more for insurance with them. Which has literally left me with a little over a week to find a new insurance agency.
            Read More
            Read 4 More Complaints

            Customer Reviews

            9 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Scott H

            05/21/2024

            Cancelled after one claim that wasn't my fault and told it was because my house was over 20 years old, yet it was over 100 years old when they wrote the policy...SHADY and UNETHICAL. DON'T DO BUSINESS WITH THEM!
            Read 8 More Customer Reviews

            Local BBB

            Better Business Bureau in Eastern MA, ME, RI & VT

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            BBB Reports On

            BBB reports on known marketplace practices.

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