Business ProfileforDedicated Moving

Hired Dedicated Moving to move items from a one bedroom apartment to a 10x10 storage unit. Upon providing the details of the job, was given a discounted estimate of $500-$600, at a rate of $200/hr. When the two movers arrived, I was informed that 30 mins of travel time had already been added to my bill. Upon arrival, *****, the business owner informed me that he was injured and had just been approved by his doctor to lift 30 lbs. This was concerning, as I had some large and heavy items that needed to be moved. The entire move was slow, unprofessional, unorganized and sloppy. Instead of wrapping larger items with moving blankets to prevent damage, as advertised on their website, ***** used a small roll of shrink wrap that was not only tedious and time consuming, but did not protect my items from damage. At one point, he told me that if I didnt want my cabinet to get damaged, I should go down to his truck and fetch him a moving blanket, as if I were his employee. After about an hour of seeing how little progress had been made, I began moving my items into the truck myself and continued until the apartment was packed. At one point, ***** destroyed an entire bookshelf by dropping it down the stairs, not even bothering to clean it up. His coworker accidentally threw a nightstand into a dumpster. On the way to the storage unit, ***** informed me that the charge was going to be closer to $700-$900 due to traffic. The travel time to the storage unit was 45 mins, with traffic, and should have been factored into the initial estimate. When a couple of friends came to help me move my items into a smaller unit, we discovered that the majority of my belongings had been damaged and strategically placed in the unit either upside down or facing the wall to hide the damage. A brand new mattress and pillow top is now filthy, despite being covered. The cabinet is broken with the front and back panels removed and handle ripped off. The nightstand is dented. It was utter chaos.