ComplaintsforZR Internet LLC
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Complaint Details
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Initial Complaint
03/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On the dates of September *****, 2021 BJJ Fanatics hosted a ********* Jiu Jitsu individual and quintet tournament. This event was called "Panda-monium". I competed in individual gi and no gi tournament as well as brought a team of 3 to compete in the quintet style tournament. The tournament advertised a $1000 cash prize and a special team trophy for the team that wins the quintet tournament. My team that was named ************************ won the Quintet tournament. There wasn't a cash prize issued to us and their reasoning was we won the intermediate quintet and the prize was only for the expert quintet (this isnt what was advertised and they have since corrected this on all other tournament advertisements). There wasn't a special team trophy provided either. In the rules section they disclose what the awards were and don't have the cash prize listed but do have the team award listed. I contacted the organization about it through email and phone calls. They said they would make a custom award for my team and we would have it within 4 to 6 weeks. It has been 4 months and no one will respond back. My team worked hard for this victory and we want to provide this trophy to our gym for the work we did.Customer response
04/07/2022
I have not heard from the business in response to my complaint.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.