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Additional Information

Additional Information for Bob's Discount Furniture, LLC

View full profile
Location of This Business
221 Hartford Ave, Bellingham, MA 02019-3007
Headquarters
428 Tolland Tpke, Manchester, CT 06042-1765
BBB File Opened:
6/7/2004
Years in Business:
33
Business Started:
3/30/1991
Business Started Locally:
1/7/2005
Business Incorporated:
12/20/2013
Accredited Since:
7/31/2015
Licensing Information:
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Type of Entity:
Corporation
Number of Employees:
1800
Hours of Operation

Primary

M:
10:00 AM - 9:30 PM
T:
10:00 AM - 9:30 PM
W:
10:00 AM - 9:30 PM
Th:
10:00 AM - 9:30 PM
F:
10:00 AM - 9:30 PM
Sa:
10:00 AM - 9:30 PM
Su:
10:00 AM - 6:00 PM
Business Management
  • Ms. Nicole Theriault, Manager of Customer Care
    (Headquarters Contact)
Contact Information

Customer Contact

  • Mr. Debra Lytle, Store Manager
Additional Contact Information

Phone Numbers

Serving Area
  • Bristol County, MA
  • Cumberland County, ME
  • Essex County, MA
  • Kent County, RI
  • Middlesex County, MA
  • Norfolk County, MA
Products and Services
Living Room, Bedroom, Dining Room, Kids Room, Home Office, Mattresses, Bedding Sets
Payment Methods
  • Bob’s Discount Furniture accepts payment in the form of cash, credit cards, checks and gift cards. Bob’s also offers several financing options for qualified customers.
Refund and Exchange Policy
  • Customers can cancel their order for a full refund at any time up until the day of delivery or pickup. Once furniture is accepted it can only be returned under the following exceptions: If an item has an unserviceable factory defect within one year it will be replaced. Accessory items such as rugs, lamps, bed protectors, pillows and pillow protectors may be returned for a full refund within three days of receipt if they are in like-new condition. If you are not happy with your mattress after sleeping on it for 30 days, you may exchange it. Mattresses are refundable within 90 days of the original receipt date . For our full return and exchange policy, please visit mybobs.com/returns-and-exchanges.

    For coverage against most accidental stains and damages, choose Bob’s Goof Proof Protection Plan. Learn more at mybobs.com/goof.

    For any refund, except as otherwise noted, we will credit the same credit card account on which you charged the original transaction, or we will mail you a refund check from our Home Office within 10 business days if you made your payment by cash, check, traveler’s check, or money order. We can only issue checks to the person(s) listed as the sold to party on the original sales order.

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