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Business ProfileforAtrius Health, Inc.
Medical Business Administration
At-a-glance
Related Categories
Overview
Atrius Health Inc. is a healthcare provider throughout eastern Massachusetts. Atrius Health is a medical group merged with Harvard Vanguard Medical Associates, Dedham Medical Associates, Granite Medical Group, and PMG Physician Associates.
Business Details
This is a multi-location business.
- Location of This Business
- 275 Grove St Ste 3-300, Auburndale, MA 02466-2274
- BBB File Opened:
- 1/1/1969
- Years in Business:
- 55
- Business Started:
- 1/1/1969
- Date of New Ownership:
- 10/31/1997
- Business Incorporated:
- 10/31/1997
- Type of Entity:
- Corporation
- Number of Employees:
- 1
- Alternate Business Name
- Atrius Health Imaging Ctr
- Atrius Health Cardiology
- Dedham Medical Associates
- Business Management
- Ms. Margi L. Byrnes, Administrator
- Mr. John McGillivray, Manager
- Mr. Greg L Ronde, Branch Manager
- Ms. Susan Shamus, Principal
- Ms. Susan Shamus, Principal
- Mr. Peter Dreyfus, Practice Administrator
- Ms. Tiffany Fischer, Patient Advocate
- Mr. Diego Martinucci Can, Manager
- Ms. Rama Yarasani, Manager
- Ms. Julie Egli, Manager
- Mr. Ameer Ibrahim, Manager
- Ms. Sharon Shung, Manager
- Mr. Qiang Zeng, Manager
- Ms. Lorna Melo, Manager
- Ms. Tena M Rallis, Manager
- Ms. Elizabeth Emberley, Manager
- Mr. John Malolepszy, Manager
- Ms. Ida Gorenburg, Owner
- Mr. Marcelo Campos, Manager
- Mr. Galen Harnden, Owner
- Mr. Hagen Yang, Manager
- Ms. Jane Fogg, Manager
- Ms. Damaris Nou, Manager
- Mr. Gregg Miller, Manager
- Contact Information
Principal
- Ms. Margi L. Byrnes, Administrator
- Mr. John McGillivray, Manager
- Mr. Greg L Ronde, Branch Manager
- Ms. Susan Shamus, Principal
- Ms. Susan Shamus, Principal
- Mr. Peter Dreyfus, Practice Administrator
- Mr. Diego Martinucci Can, Manager
- Ms. Rama Yarasani, Manager
- Ms. Julie Egli, Manager
- Mr. Ameer Ibrahim, Manager
- Ms. Sharon Shung, Manager
- Mr. Qiang Zeng, Manager
- Ms. Lorna Melo, Manager
- Ms. Tena M Rallis, Manager
- Ms. Elizabeth Emberley, Manager
- Mr. John Malolepszy, Manager
- Ms. Ida Gorenburg, Owner
- Mr. Marcelo Campos, Manager
- Mr. Galen Harnden, Owner
- Mr. Hagen Yang, Manager
- Ms. Jane Fogg, Manager
- Ms. Damaris Nou, Manager
- Mr. Gregg Miller, Manager
Customer Contact
- Ms. Tiffany Fischer, Patient Advocate
- Additional Contact Information
Phone Numbers
- (617) 541-7595Other Phone
- (978) 250-6000Other Phone
- (617) 541-7595
Customer Complaints
17 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/09/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
The Atrius Health/ Harvard Vanguard Kenmores unprofessionalism is costing me over 1k. Due to constant back and neck pain, I reached out to my ***, *************************, DO in May to request a referral to visit a specialist at Ortho ************ Clinic. They sent the referral and I went to the specialist, had an RX and after a few days a MRI. After the results, the specialist recommended Physical Therapy. Until here everything was fine, the clinic got the referral and my insurance covered the specialist and the exams. I started my PT on June 13th, and only on July 16th I got a message from Atrius referral department asking me if I started the PT and where. I answered I did start on June 13 at the ******** clinic, same as the specialist. They answered the message saying that was fine and they had sent the referral (I have the messages).Now, in the beginning of October, I've received a $1.211 bill from Ortho ************, due on 10/10/2023. Upon contacting the clinic, I was informed theyve never received the referral so I had to pay everything out of pocket. I reached out to the *** referral office and they told me the referral was submitted but refused to send me a copy of it. After reaching out to the Corporate Patient ********************* I was told they were going to investigate and that it was very unlikely I would have to pay. But within a couple of days, they called me saying there was nothing they could do because Ortho ************ is not registered with ********** Blue Shield, which does not make sense as I had other visits there and there was no problem. Its clear that Atrius Health/ Harvard Vanguard is working on bad faith, trying to cover their mistake (did not send the referral, as the clinic said), and not sharing information or sharing misleading information. They made a mistake by not processing my referral appropriately and they need to pay for it, not me.
Read MoreCustomer Reviews
10 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
MaryKate M
1 star
04/11/2024
Im lucky they didnt kill me despite their best efforts to do the absolute bare minimum and sometimes below the bare minimum for patient care. Their office administrative staff are lethally unprofessional. When your doctor says you will be called to schedule the ** one would expect a phone call. Yet, **** at Atrius Health Burlington is also complacent and comfortable to declare that its not her fault she didnt process the paperwork for an urgent ** to be done within a week. ******************* to blame everyone and refuses to acknowledge that she ***** at her job. Messaging your provider does nothing. I have tried to get care for a number of issues - acute, chronic, or even routine care requests are always messed up. I asked for a COVID vaccine and was told go to CVS we dont have a lot in stock. This was 2023!!!! I was asking for help on excessive vaginal bleeding that has occurred since late 2022 and yet my doctor acts like its the first time shes hearing about it every time I see her. I have to repeat my entire medical history at every appointment because if I dont my doctor will assume otherwise and will continue to be stubborn and ignorant. No one actually does their job at Atrius Health. ***** never get a call back, youll never have paperwork done, and youll continue to be sick and may suffer extreme harm. Patient quality does not exist. You cannot expect providers within the Atrius Health network to communicate with each other nor should anyone expect them to collaborate with providers outside of the system. Im convinced that providers who have been fired elsewhere end up at Atrius Health.
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