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Business Profile

Credit and Debt Counseling

American Consumer Credit Counseling, Inc.

Headquarters

Reviews

This profile includes reviews for American Consumer Credit Counseling, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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American Consumer Credit Counseling, Inc. has 22 locations, listed below.

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    Customer Review Ratings

    4.98/5 stars

    Average of 1,587 Customer Reviews

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    Review Details

    • Review fromMelissa P

      Date: 08/01/2025

      5 stars
      **** was excellent and explained things to me on my finances to help me in my situation.
    • Review fromHeather R

      Date: 08/01/2025

      5 stars
      ******* was amazingly helpful and kind. She was very thorough and patient with me as we went over all my options.
    • Review fromRebecca B

      Date: 08/01/2025

      5 stars
      American Consumer Credit Counseling, *** was incredibly helpful, efficient, and educational
    • Review fromPETER C

      Date: 07/31/2025

      5 stars
      Top quality. Down to earth. Reasonable. Fair. Knowledgeable, client service representative very friendly, helpful, optimistic Attitude. Ledger account payments up to date, monthly management of my account history has been smooth and strong and professional. I'm a Valued customer with high regards and great Satisfaction. These people have character, integrity, and practical knowledge, skills and abilities. Five star ????? rating from Me. ***** ***** ******* Stockbridge ************* ***. Text me at, ************.
    • Review fromKayla G

      Date: 07/30/2025

      5 stars
      ******* was incredibly helpful and made the entire process feel comfortable and realistic. Fantastic organization with fantastic people
    • Review fromAntoine C

      Date: 07/30/2025

      5 stars
      I cant thank my debt counselor enough for helping me get back on track. I was overwhelmed with credit card bills, collections, and constant stressbut from day one, they were patient, knowledgeable, and truly cared about my situation. They explained everything in simple terms, helped me create a manageable plan, and even negotiated with creditors on my behalf. Thanks to them, I now have peace of mind and a real path forward. Highly recommend to anyone who feels stuck or doesnt know where to turn. This service was a blessing!
    • Review fromBenito G

      Date: 07/29/2025

      5 stars
      ******* was very friendly and helpful with my questions. I highly recommend this program.

      American Consumer Credit Counseling, Inc.

      Date: 07/30/2025

      We're so glad to hear that ******* was able to assist you and make your experience a positive one. We truly appreciate your recommendation and are here if you ever need anything in the future!
    • Review fromAndrewina P

      Date: 07/29/2025

      5 stars
      My counselors name was ** and she couldnt have been more help if she tried She deserves ten stars

      American Consumer Credit Counseling, Inc.

      Date: 07/30/2025

      Thank you so much for your kind words! We're thrilled to hear that Tai was so helpful during your experience. She truly goes above and beyond, and your feedback means the world to us. We truly appreciate your feedback and look forward to assisting you in the future. 
    • Review fromPeter P

      Date: 07/28/2025

      5 stars
      Fantastic. **** was professional, pleasant, and relatable. Helped me begin a very difficult and confusing process with ease and ***** and no pressure or frustration even when I struggled to get him the info he needed. Couldnt ask for better customer service than this. Would absolutely recommend without reservation.

      American Consumer Credit Counseling, Inc.

      Date: 07/29/2025

      Thank you so much for your thoughtful review! We're thrilled to hear that **** provided such outstanding support during a challenging time. Starting a difficult process can feel overwhelming, and it's wonderful to know that **** made things easier with professionalism, patience, and empathy. Were proud to have team members like him who truly care about making a difference. Your recommendation means a lot to us, and we're grateful for the trust youve placed in our service. If you ever need anything else, dont hesitate to reach out. We look forward to assisting you in the future. 
    • Review fromNina L

      Date: 07/28/2025

      5 stars
      Great customer service , and i was offered a lot of help and all my questions where answered great.

      American Consumer Credit Counseling, Inc.

      Date: 07/29/2025

      Thank you for your kind words! We're pleased to hear you had a great experience with our customer service team. It's important to us that you feel supported and fully informed, so we're happy we could answer all your questions and provide the help you needed. If you ever need anything else, we're always here to assist you. We truly appreciate your feedback. 

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