Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

S.A.A.B. Plumbing And Heating, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforS.A.A.B. Plumbing And Heating, Inc.

    Plumber
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/29/2018

    Years in Business: 8

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    S.A.A.B. Plumbing And Heating, Inc. specializes in plumbing services. The business services include, but are not limited to drain cleaning, installation, service and repairs of plumbing, heating, and air conditioning.

    Business Details

    Location of This Business
    9 Summer St Ste Rear, Ashland, MA 01721-1523
    BBB File Opened:
    2/20/2018
    Years in Business:
    8
    Business Started:
    1/1/2016
    Business Incorporated:
    9/21/2016
    Accredited Since:
    3/29/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    3
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Business Management
    • Mr. Joshua Rabinovitz, President
    • Mr. Marc Rabinovitz, Owner
    Contact Information

    Principal

    • Mr. Joshua Rabinovitz, President

    Customer Contact

    • Mr. Joshua Rabinovitz, President

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carey B

    1 star

    02/16/2024

    AVOID AT ALL COSTS! After a Navien boiler for my tenant failed, I hired S.A.A.B. to do the installation work for the replacement. In addition to inflating many of the parts cost--which I'll get to in a moment, less than three years later multiple problems were discovered, much of it not up to code: 1.) In two locations, and this is Plumbing 101, they installed plugs instead of pressure relief valves which put undo pressure on the pipes and could have easily caused internal parts to fail, causing irreparable damage to the boiler.2.) Inside the boiler instead of using a proper fitting to secure two pipes, they used a clip which could have easily blown off under excessive pressure caused by having no pressure relief values and filled my basement with water 3.) A spiral vent had to be replaced and there was extensive decay on much of the piping they did. 4.) A second drain valve was not installed so that future maintenance and descaling would have required the entire system be needlessly drained to perform the work.5.) The air exhaust vent they installed went from a small PVC pipe to a larger one that essentially created an area where a pool of condensation would form. Definitely not up to code. 6.) There were numerous other things pointed out by the new company that came to repair all the damage left by S.A.A.B. And then there was the material costs for basic parts they listed, which came to $1,353.80. I took the list to a wholesale plumbing store and asked them what they would charge me, a customer off the street; not a contractor. Republic Plumbing Supply quote came to $386.85; a 350% mark-up over what I WOULD HAVE PAID as a consumer. Their actual wholesale cost would have been less than $200. I drove to their office unannounced and sat down with *******, and after much hemming and hawing she reluctantly somewhat reduced the materials cost.If I hadn't had another company fix S.A.A.B.'s work, my boiler could have been ruined. .

    S.A.A.B. Plumbing And Heating, Inc. Response

    02/19/2024

    This job was preformed back in November of 2020. We where hired to install a replacement unit only by the customer due to the premature failure of the original unit. During the initial site visit all errors about the original installation were pointed out to the customer along with a few other components that should be replaced due to corrosion. We made the recommendation to the customer to redo most of the original install to match the manufacture installation manual. The customer also agreed, that was the best course of action as well. The customer wanted to break the installation up into two segments. Segment one was to preform the boiler swap asap to get the tenant back up with heat due to the time of year. Segment two was to re pipe the boiler and vent to match the manufacture installation manual. When spring time came along the customer let us know he was unemployed at the moment and would contact us for segment two but never did. Segment one was performed and installed to meet the safety requirements of manufacture, plumbing and gas code. If segmented two was  completed along with all annual maintenances recommended by the manufacture these issues with the unit could of been prevented.  

    Local BBB

    Better Business Bureau in Eastern MA, ME, RI & VT

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.