21 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Diane P
5 stars02/15/2024
I was very impressed by both the selection and level of service provided by this company. And my niece loved her gift basket!Review from Trent G
5 stars01/24/2024
They make it so easy to thank, congratulate or honor business associates. From start to finish, it was a very easy experience for me and the gratitude our company received from the recipients made us happy.
Gift Baskets Overseas Response
01/24/2024
Thank you very much, *****!Review from jane f
5 stars01/11/2024
I am so happy I found them. Sending things to Asia is always a challenge. Gift Baskets overseas were helpful, professional, and offered the best in customer service. I had not worked with them before, but will definitely keep the relationship going.Review from Casey M
5 stars12/21/2023
Ordered international baskets for ************** and ***********, and the recipients loved them! *******'s communication was impeccable, responding promptly to all inquiries. The thoughtful curation, timely delivery, and exceptional service make this international basket provider highly recommended.Review from Carol Ann R
5 stars12/14/2023
Great experience! Simple to order and arrived on time. Photo of the delivery was great! 100% satisfied...Review from John R
5 stars10/15/2023
I had a great experience with this company. I had my doubts at first, but they performed very professionally and were a great help.Review from Alex K
5 stars08/08/2023
Customer support outstanding! Want, specifically, mention *******************************- highly professional young lady! Company in ** - outstanding! Small mistake on part of local office was fixed immediately. Thank you for great service!Review from Adrian N
5 stars05/16/2023
Great customer service. I was kept informed of the delivery status and the customer service follow-up with me when the local office was not able to deliver the product because the recipient was not at the location. The product was successfully delivered shortly.Review from Dan M
3 stars01/06/2023
Sent a few items to a friend overseas. One item was from Gift Basket Overseas. Was contacted by them saying the address was wrong and it would be an additional $25.00 to delver to the correct address. The part that worries me is the other item i sent (not through this company) got there with no problems. I do want to point out, the other item was a letter and not being hand delivered, it was mailed. GBO did make several attempts to contact me when they were having issues delivering, which i appreciate.Gift Baskets Overseas Response
01/17/2023
Dear ***,We truly appreciate your feedback and the time invested in providing it; we certainly do care about our customers' experience.As for the extra shipping fee, we would like to mention that at the delivery stage, we rely on local couriers and on the information they provide; we learned that indeed, the initial delivery attempt failed due to some issues related to the address provided. Something out of our control as you may understand. Nevertheless, by contacting your recipient, we managed to redirect it to a new location, which was the reason for the extra fee and we thank you for being so understanding about this during the process. We are also happy to know that in the end, your gift was delivered to your recipient.In any case, we would like to mention that this extra shipping fee was reverted back to your account with the intention to ensure your satisfaction and as a gesture from our side for your trust in our services.Thank you, ***.Review from Sherri R
5 stars12/26/2022
The basket was exactly what I ordered and was abug hit! And it was delivered so quickly! I'll definitely be using them again!
Customer Review Rating
Average of 21 Customer Reviews
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