Business ProfileforHouse Doctors of Andover and Merrimack Valley

I used **** in the past for a job so I decided to call them for 2 minor things around the house. I needed a faucet tightened and a punching bag installed in the basement for my son. I explained the work in detailed by email and they showed up as agreed. They tightened the faucet in 15-20min but when it came to punching bag, they said they did not have all the equipment and material to do it. So, they charged me for the first hour and we scheduled another time for the punching bag. They installed the bag in 1:45 hrs and charged for a total of 3 hrs for about 2 hrs of work. After couple of punches, bag came down due to bolt being loose. I called **** and he said it is the fault of the hardware provided and he will charge me extra to come and fix it. After disagreeing with him, he said he will come to tighten it but he won't do anything else and he is not a punching bag expert. I found his pushing bag and wording very unprofessional. I reminded him that they told us they could bring different bolts first time around when they showed up to make it stronger but he disregarded and he said if I want anything extra, I would need to pay for more. I would not trust them again with my business. I would recommend you to go look somewhere else. After all, how can you trust a person, who does not back up his work and blame the nuts and bolts for poor workmanship.