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Find a Location

Acton Ford, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Acton Ford, Inc.

      76 Powdermill Rd Acton, MA 01720-5930

    • Acton Ford, Inc.

      PO Box 3027 Acton, MA 01720-7027

    Business ProfileforActon Ford, Inc.

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Acton Ford, Inc. sells new Ford automobiles, passenger and cargo vans, and light trucks. They also sell all makes of used cars. The firm was established and incorporated in 1993 in Massachusetts. They employ 34 people. Mr. Leo Bertolomi is the President of the business. Mr. David Abatsis is the Vice President, Secretary and Treasurer. Any questions or problems should be directed to the Vice President's attention.

    Business Details

    This is a multi-location business.

    Find a Location

    Acton Ford, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Acton Ford, Inc.

        76 Powdermill Rd Acton, MA 01720-5930

      • Acton Ford, Inc.

        PO Box 3027 Acton, MA 01720-7027

      Location of This Business
      76 Powdermill Rd, Acton, MA 01720-5930
      BBB File Opened:
      10/13/1995
      Years in Business:
      31
      Business Started:
      1/1/1993
      Business Incorporated:
      1/1/1993
      Type of Entity:
      Corporation
      Number of Employees:
      34
      Business Management
      • Mr. David Abatsis, Vice President
      Contact Information

      Principal

      • Mr. David Abatsis, Vice President

      Customer Contact

      • Mr. David Abatsis, Vice President
      Additional Contact Information

      Fax Numbers

      • (978) 897-6474
        Other Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/06/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Acton Ford *** of Acton, MA fraudulently passed inspection on a used vehicle they sold me and misrepresented that it had passed a 139pt inspection prior to being placed for sale. The car, which was a gift, was purchased on February 26th and parked that evening. Upon picking it up to present it, a total of 41 miles of driving since purchase, the new tire popped. Once the tire was removed it was immediately apparent that the reason the tire popped was because there was a broken and rusted coil spring lightly rubbing on it leaving micro-shavings everywhere. It wore the tire until it popped it. I questioned how a coil spring could break, wear on the new tire and pop it 41 miles after it was inspected at their location. The service manager said it didnt leave the lot like that. We disagree and feel like we have enough evidence to prove the suspension was bad on the car prior to inspection and that it was fraudulently passed for inspection by Acton Ford ***.Acton Ford is refusing to produce what they sold me and instead would rather cancel the transaction. I paid for a **** Certified used ******* vehicle that was purported to have gone through a 139pt inspection, with 4 new matching tires, clean carfax, the interior and exterior in excellent condition and enough guarantees to make me feel comfortable buying the car. I received a vehicle with a bad suspension that had not in fact gone through the 139pt certification and was fraudulently passed for state inspection.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Scott M

      1 star

      02/13/2024

      Very disappointed in Acton ford . I have a full bumper to bumper after market warranty. Thats I bought from ****!!! Paid over 3k for it. I go get my car fixed and the aftermarket warranty pays for the parts . All good . But acton Ford hits me with labor charges! The warranty says you should fix this in 1 hour , **** charges for 2 hours so I have to pay the difference??thats a scam!! They say they work off different pricing books?? Why is that my fault?? acton Ford recommends an alignment after they fix my issue. ******** says no u dont need it ?? So I have to pay for something **** says its recommended After their work is done?? What a scam. Not right .

      Local BBB

      Better Business Bureau in Eastern MA, ME, RI & VT

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