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Business Profile

Property Management

KBE Property Management, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/16/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was served with a 5 day notice to leave the property and in the notice it mentioned they would prorate the rent til we moved out. We paid rent for October and we officially moved out yesterday my wife has called them 3 times today October 15th 2024 they didn't answer her calls at all my mother in law called and they acted like they didn't know we was moving and then said they needed look at the property first. We just need the remainder of the money back being we didn't stay the whole month.

    Business Response

    Date: 11/07/2024

    Upon inspection on 10/04/2024, we discovered that tenant had two dogs in the home.  One dog was approved but the other was not and it was a clear breach of contract.  I am enclosing pictures taken during inspection to show that an inspection was indeed done on the property.  There was an unrefundable  pet deposit for one of the dogs.  The owner decided at this point that she wanted to have the tenants evicted for breach of contract.  The highlighted animal portion of the contract is enclosed. 

    Tenant was pro-rated October rent. Attached is a copy of the check that Mr. ****** received and cashed.  He turned the keys into our office on October 17, 2024 and the prorated rent was returned to him on the same day.  

    Thanks,

    KBE Property Management 

     

KBE Property Management, LLC is NOT a BBB Accredited Business.

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