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Business Profile

Plumber

Trouth Plumbing & Heating, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Christopher B

    Date: 04/22/2024

    They replaced a T-Joint under my widowed mother in-laws ( ****** *****) mobile home and charged her $1000. They were at her residence less than 2 hours and even with drive time, it was less than a 3 hour job. The part costs $8 so they charged over $900 in labor to change the joint. She called to ask about it and the lady that answered was rude and told her they charge a flat rate and she agreed to it once she paid. If you are thinking of using the company do not!
    They take advantage of the elderly!

    Trouth Plumbing & Heating, Inc.

    Date: 05/02/2024

    Dear Mr. *********, We are sorry to hear that you feel like your mother in law was overcharged for our services. We strive to offer fair and competitive pricing, but we understand that perceptions can vary. We would like the opportunity to discuss the issue with you or your mother in law. We attempted to contact both of you last week but were not able to get in contact. Please contact us at (337) 528-2550 so we can resolve this issue. Again, we are very sorry to hear about your negative experience and would like the opportunity to make sure that you and your mother in law are satisfied.

Trouth Plumbing & Heating, Inc. is BBB Accredited.

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