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            Business ProfileDefy Trampoline Park

            Trampoline

            Contact Information

            612 Distributors Row

            New Orleans, LA 70123

            Visit Website
            Email this Business
            (504) 539-4224

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Flight Passes - Hourly times to participate in any of the attractions throughout the park.  Attractions include; Open Jump, Dodgeball, Trapeze, Slacklines, Foam pits, Fidget Ladder, Aerial Silks, Obstacle Coarse (Coming Soon). 

            We also host Birthday Parties, Private Parties, Corporate Events, Field Trips, and Slumber Parties.

            Business Details

            Location of This Business
            612 Distributors Row, New Orleans, LA 70123
            Email this Business
            BBB File Opened:
            1/18/2015
            Years in Business:
            10
            Business Started:
            1/31/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Sector6 Extreme Air Sports
            Business Management
            • Complaint Handler, General Manager
            Contact Information

            Customer Contact

            • Complaint Handler, General Manager
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/20/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            This company is engaging in fraudulent membership activations and debiting money from accounts without authorization. A cashier fraudulently opened a membership account in my name for my children that I did not authorize. My bank account information was included and I am being charged recurring membership fees that I did not authorize. I tried calling to rectify the situation and have the charges refunded but they are refusing to cooperate and are not providing any numbers where I can reach someone in management. According to their ****** reviews, this is happening to numerous people. It is illegal and fraudulent to open an account in someones name. The cashier who committed fraud is *********************** .
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Stephanie C

            12/03/2023

            Waited over 10 mins in line to get tickets because I was being ignored. Then ordered food and was told 10 Mins. Stood there for 20 mins waiting and watched as people got their food well after I ordered. The girls never asked me again if I needed help and said it was my job to tell them my food is ready. Yet every person of opposite color was getting skipped and ignored. Staff is rude and laughs at you when you make a complaint. Talk about you in front your face. Make fun of children with disabilities and then try to justify their actions by all huddling together saying the customer was in the wrong. I plan to be contacting *** in regards to the discrimination I received at this place. Nothing but a bunch of teenagers with no training in customer service running around. They are racist and only want to help the people that are like them. I watched as myself and another lady of the same color be pushed to the side and ignored. It wasn't until I spoke up that they all started acting crazy and laughing at my concerns. Regional and corporate needs to be contacted. I plan to let my ******* followers know about this place and what they should avoid.
            Read 1 More Customer Review

            Local BBB

            BBB of Greater New Orleans Area

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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