Business ProfileforJ & J Exterminating Company

Spent over $3000 dollars to have my house fumigated in May 2022: paid in full, no issues there. For months after this ***** set out calling my girlfriend repeatedly bothering her to sign up for a $345 extended warranty plan; I was called zero times about this. The calls continued coming from the billing person and we told them we were not interested. Yesterday I receive a notice of the OPTIONAL $345 that we never signed up for nor received any form of service from was sent to a DEBT COLLECTION agency in **********. Called the ***** office this morning and the billing person confirmed that this $345 was entirely optional, we never signed up for it, and no services were ever provided under this warranty. They stated the reason this bill has been sent to collections is because a balance had been due for over 90 days. How is it possible that this is a balance due if its an entirely optional service that we did not sign up for?! I asked to receive written notice that this was never a due amount, and was told they would have to speak to their supervisor to receive written notice but their supervisor wasnt available.. and theyd have to call me back :( here I am writing this hours later and no one has reached back out. I guess the billing department is good at sending out fake balances due but not verification of this being unfounded, right? The billing person did say something to the effect that the notice I received was stage 4 debt collection and was not going to be enforced until it reached stage 5.. whatever that means, and honestly sounds like some BS. So whats the truth here? That I spend thousands of dollars to be sent a threat to continue giving them money or they will ruin my credit? ***** is a company run by cowards who think its appropriate to shake down those who do business with them. You owe me for the amount in collections and then some.