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Business Profile

Information Technology Services

ComJoT LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Technology Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/24/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    CJ-26 Phone / ********* Paid ****** to ComJot LLC on 12/04/2024 $****** Via QuickBooks from the ComJoT LLC web page in payments Was told I will receive refund many times with very little emails or replies to phone calls.Still to this date 3/22/2025 no refund They made no attempt to reply to any emails or calls. The phone was sent back on Jan 22, 2025 and received on Jan 30, 2025 and signed by *.********* Tracking # for the returned phone is **** ********************** I have emails of him saying my Credit card will not take the return and then He said QuickBooks sent out check and that also never happened.

    Customer Answer

    Date: 04/13/2025

    Better Business Bureau:

    At this time, my complaint, ID ******** regarding ComJoT LLC has been resolved.

    They have finally refunded the $899.00 after 4 months 

    (By clicking "OK", your complaint will be closed as Resolved.)

    Sincerely,

    ****** ***********


ComJoT LLC is NOT a BBB Accredited Business.

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