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Business Profile

Copyright Consultant

Intellectual Property Consulting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Copyright Consultant.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/26/2023

    Type:Customer Service Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired IPC to file a trademark for me at the end of October and paid them $500. I wanted to add consulting services for my non-profit organization, so I discussed it with my lawyer *********************** and he said he would put together some terms and conditions over the yuletide season. Unfortunatly, there was a breach of confideniality agreement and IPC withdrew representation from my application at the patent and trademark office on 1/10/23. I never received a call from anyone and I haven't received a refund for services not rendered. It is only fair that I receive a refund at this point.

    Business Response

    Date: 02/09/2023

    IPC was hired by ****************** to prepare and file a U.S. Trademark Application for MOON GODDESS OF WISDOM, the name of ******************** business. ****************** paid a $500 retainer, which covered IPCs $250 flat fee for professional services for preparing and filing the application and the governments $250 filing fee. ****************** has requested a refund through the BBB; however, a refund is not proper in this situation, as ****************** received all of the services she paid for IPC prepared and filed her trademark application and paid the filing fee on her behalf. A printout of the U.S. ****************s website showing the pending application is attached.

    Regarding resolution of the instant complaint, IPC has attempted to reach ****************** to further discuss but has been unsuccessful. IPC withdrew from representing ****************** because of this issue but ******************** rights have not been prejudiced in any way. Her trademark application is pending and is in line for examination. There are no action items or impending deadlines and she can hire another lawyer to represent her before the **************** should she choose.  She has not been harmed by IPCs withdrawal

    ****************** has provided no details regarding her assertion of a breach of confidentiality agreement as stated in her complaint. IPC cannot respond to the vague assertion.  IPC vigorously disputes any breach of confidentiality.

    The documents provided to the BBB by ****************** appear be patient intake forms from the *********************** of *********** and do not appear to be relevant to this issue.

    In conclusion, IPC provided the services paid for by ******************. While it is unfortunate that she is dissatisfied, there is no factual basis for a refund or any action adverse to IPC by the BBB.

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