3 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Carolyn S
1 star04/02/2024
I purchase a car in 2021 from Crown I went to trade my car in for and Envision at this same dealership you know they didn't want my car I was turn down . I found out that my car was over price in 2021 of $10,000. During the time that the world was in so much sorrow in the lost of family members and friends in time of COVID. This has stress me out to know people would do this to a customers. Wow so unbelievableReview from Ravon V
1 star06/14/2021
I dropped my car off to be repaired on May 15th 2021.. it is now June 14th 2021 and they are still saying my cars isn’t ready for pick up! It’s about to be over a month. My insurance company estimated a week repair time. My insurance even stopped paying for my rental car I called to let them know and still no speed up in repair time even after they stated that all the parts were in. I have been car-less for about a week now. I am now walking and Ubering everywhere.Review from Laura L.
1 star06/07/2021
If you want a junk car. Go to crown Buick gmc in Metairie la. After I signed the paperwork for my suv, I didn’t even leave the dealership and my car broke down. They kept it for 3 weeks I finally got it back. They promised to trade it out I’ve been trying to get in touch with someone for almost a year. No call backs to trade it out. It’s been in the shop at least 6 times since then. I paid for an extended warranty. Don’t even bother they don’t pay for or fix anything. Now my ac compressor is out. They said it’s the hose I’m a single mother of 5. They’re trying to charge me over a thousand to fix it. The window aren’t rolling up and down. I have so many lights on. They won’t reset them. They take 2-3 weeks to answer your calls to bring your vehicle in to get checked. And good luck getting a loaner. They’ll tell you they’ve all been loaned out every single time and they can send a shuttle service. I’ve purchased a few vehicles and never had these type of problems.
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