Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Riverlands Insurance Agency Incorporated has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Riverlands Insurance Agency Incorporated

      492 West 5th St. Laplace, LA 70068

    • Riverlands Insurance Agency Incorporated

      # 12 St. Ann Drive, Suite 5 Mandeville, LA 70471

    • Riverlands Insurance Agency Incorporated

      2161 Hwy 3125, Suite 101 Lutcher, LA 70071

    • Riverlands Insurance Agency Incorporated

      13919 River Road, Suite 110 Luling, LA 70070

    Business ProfileforRiverlands Insurance Agency Incorporated

    Insurance Companies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers Independent Insurance Agency.

    Business Details

    This is a multi-location business.

    Find a Location

    Riverlands Insurance Agency Incorporated has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Riverlands Insurance Agency Incorporated

        492 West 5th St. Laplace, LA 70068

      • Riverlands Insurance Agency Incorporated

        # 12 St. Ann Drive, Suite 5 Mandeville, LA 70471

      • Riverlands Insurance Agency Incorporated

        2161 Hwy 3125, Suite 101 Lutcher, LA 70071

      • Riverlands Insurance Agency Incorporated

        13919 River Road, Suite 110 Luling, LA 70070

      Location of This Business
      492 West 5th St., Laplace, LA 70068
      BBB File Opened:
      3/30/2000
      Years in Business:
      52
      Business Started:
      5/1/1972
      Business Started Locally:
      5/1/1972
      Business Incorporated:
      5/12/1972
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 326023 for this business, issued by Louisiana Department of Insurance

      These agencies may include:

      Louisiana Department of Insurance

      1702 N. Third Street

      Baton Rouge LA 70804

      (225) 342-5900

      • This company has a Property and Casualty License from the State of La., #326023 which is ongoing and renewed every two years.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Donna R. DiCarlo, President
      Contact Information

      Principal

      • Ms. Donna R. DiCarlo, President

      Customer Contact

      • Ms. Donna R. DiCarlo, President
      Additional Contact Information

      Fax Numbers

      • (985) 652-4039
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      0 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nicholas S

      1 star

      06/11/2021

      This company is completely horrible to deal with. I'm honestly not sure what they do for a living. In my experience, they contract out the entire administration of claims to a company called Minuteman Adjusters. And Minuteman Adjusters is completely unresponsive - their employees don't answer calls or emails, and it's almost impossible to reach the head office in MI. The one time I did reach them they advised to use the same email which had been unresponsive. See their 1 our of 5 start Google Review for further reference. Upon contacting Riverlands - you know, the company we actually paid money to for insurance! - the response from BJ and Colette was to simply "try contacting Minuteman Adjusters again, and call back if you have any problems"! This was the response on multiple occasions, which is indeed the definition of shirking one's duty. Still have no idea as to how we'll recover funds from this claim. Absolutely recommend against using this company as they simply pass off their responsibility to a remarkably irresponsible and unresponsive third-party and do not help in resolving the issue and closing out claims.

      Local BBB

      BBB of Greater New Orleans Area

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.