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Business Profile

New Car Dealers

Giles Subaru
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(337) 988-2277Write a Review

About

Important information

  • Additional Info:
    This company offers franchised automobiles, new and used.

Overview

Giles Subaru

100 Town Center Pkwy

Lafayette, LA 70503-5346

Get DirectionsView Service Area

BBB Accreditation & Rating

Giles Subaru is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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About This Business

Giles Subaru provides new and pre-owned Subaru vehicles, including models such as the Ascent, Crosstrek, Forester, Outback, and WRX. The company assists clients with financing options, trade-in programs, and certified pre-owned selections.

BBB Accredited Since: 6/24/1982

Years in Business: 44

Products and Services

Air Filter Replacements, Auto Financing, Leasing, Oil Changes, Pre-Owned Inventory, Service Loaner Program, Subaru Ascent, Subaru BRZ, Subaru Certified Pre-Owned, Subaru Crosstrek, Subaru Forester, Subaru Forester Hybrid, Subaru Impreza, Subaru Legacy, Subaru Outback, Subaru Solterra, Subaru Wilderness, Subaru WRX, Tire Rotations

Photos and Videos

  • image description not provided by submitter

Business Details

Local BBB:
Better Business Bureau Serving Acadiana
BBB File Opened:
4/1/1982
Business Started:
4/1/1982
Business Incorporated:
2/22/1982
Type of Entity:
Corporation

Additional Contact Information

Principal Contacts
Bob Giles, Owner
Customer Contacts
Bob Giles, Owner
Connie Frederick, Executive Assistant
Ryan LeBlanc, General Manager
David Barbera, Jr.
Additional Websites
gilesauto.com
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of N-2025-00268 for this business, issued by Motor Vehicle Commission. The expiration date of this license is 10/31/2027.

Motor Vehicle Commission

234 Loyola Ave Fl 6

New Orleans LA 70112

504-5685283

Additional Information

Business Categories
New Car Dealers, Used Car Dealers, Auto Body Repair and Painting, Auto Repairs, Car Dealers, Car Buying, Auto Lube, Co-Op Car Dealers

Latest Reviews

  • Robert T

    "This is more of a FYI review-before you deal with Giles Subaru read all the reviews and check the class action law suits against Subaru--sure wish I had cost me big bucks-my car in my opinion was to dangerous to be on the road almost caused several wreaks(three)-Giles said nothing was wrong-car was there twice and when I asked for them to contact Subaru USA on my behalf I was told NO I would have to do it myself-which I did- 23 e-mails later plus numerous phone calls nothing done to fix the many problems-they Subaru said the sent a team to check out the car drove it three miles-big test-due to all the law suits Subaru could not and would not admit anything was wrong-the last straw was traveling at 55mph on La 31 nothing close one car over 50 yards in front so far I couldn't tell what color it was-the car started flashing and beeping than slamed on the brakes all my it self--so close to getting rear ended-that was it -car off the road--lost $3500 for seven months-Giles called after a few reviews were posted and offered me nothing-saying wish we knew--my answer you did know two long e-mails plus a lady called saying she was Mr Giles secretary and someone would be contacting me with in 48 hours--never happened-not saying the are all bad-but I sure got a bad one-so do your homework and make your own decision"

  • Doug M

    "2000 character limit restricts the more detailed explanation of this event:Following a previous negative ownership experience, I have continued to visit this establishment on multiple occasions intent on purchasing a Subaru Outback. One visit resulted in the salesperson not negotiating with me on price." ... Read full review

  • Dustin L

    "I purchased a 2020 mustang from Tyler around May, he told me and showed a carfax where they did an inspection, changed all fluids prior to sell. A few months past I called dealership to see when oil change was due and was notified they had no record of ever doing it." ... Read full review

View all Reviews

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.