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Business Profile

Motorcycle Dealers

Lightspeed Motorsports, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/22/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought my motorcycle to lightspeed motorsports to see if they could get it running again. I tried everything to get it started so I decided to bring it to them in May. It's has been in there shop for a total of 3 months. In during that time they were not able to get it running. The parts guy told me that it would need 400 dollars worth of parts which I bought and none of the parts solved the issue. So I decided to come pick up my bike since they apparently had no clue how to fix my motorcycle. I told them I was coming to pick up my bike and the parts guy said it was still not together. So i waited another week. Showed up with a trailer and my bike was still not together and it was in worse condition than before I brought it into the shop. I was charged 401 dollars for labor and they did absolutely nothing to fix my bike and I spent another 400 dollars on parts. Totaling in 800 dollars all together.

    Customer Answer

    Date: 10/04/2024

    We have resolved the issues. They are working with me to fix my bike. Thank you

Lightspeed Motorsports, LLC is NOT a BBB Accredited Business.

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