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ComplaintsforM & M Sanitation
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Complaint Details
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Initial Complaint
02/07/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
This email was sent to M&M Sanitation at 10:50 on February 7, 2022. Hi, My name is ******** ****** and my address is **** ******* ***** *** I have been paying for your service since December 1st. In the 9 weeks that we have been paying for trash pickup with M & M Sanitation, this company has neglected to pick up my trash 4 times. On each occasion I have notified you and was told that I would need to wait unit the following Friday to have my trash picked up. I called on February 3, 2022 to notify your company that this weeks trash pickup would be larger that normal. I was told that the crew would pick up as much as they could. However, your trash crew did not pickup one single bag of trash. Even though I called the day before, your company failed to pick up my trash. I called M&M Sanitation this morning, February 7, 2022, to inform you of this but I got no answer and your voice mail is full so I was unable to leave a message. I expect a refund from your company for the months of January and February, totaling $77. I will be sending a copy of this email to the Better Business Bureau and I will be posting on social media of this experiences I have had with your company, M&M Sanitation.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.