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Find a Location

The Pet'z Plaza, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Pet'z Plaza, LLC

      4763 Perkins Road Baton Rouge, LA 70808-3040

    • The Pet'z Plaza, LLC

      8380 Jefferson Highway Baton Rouge, LA 70809

    Business ProfileforThe Pet'z Plaza, LLC

    Pet Boarding
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers luxury pet boarding, grooming and retail pet gifts.

    Business Details

    This is a multi-location business.

    Find a Location

    The Pet'z Plaza, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Pet'z Plaza, LLC

        4763 Perkins Road Baton Rouge, LA 70808-3040

      • The Pet'z Plaza, LLC

        8380 Jefferson Highway Baton Rouge, LA 70809

      Location of This Business
      4763 Perkins Road, Baton Rouge, LA 70808-3040
      BBB File Opened:
      7/9/2002
      Years in Business:
      23
      Business Started:
      5/15/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 00688809 for this business, issued by EBRP Department of Tax & Revenue

      These agencies may include:

      EBRP Department of Tax & Revenue

      222 St Louis Street, Room 404

      Baton Rouge LA 70802

      (225) 389-3084

      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      12
      Contact Information

      Principal

      • Ms. Kathryn Gomez, General Manager

      Customer Contact

      • Dr. C.B. Hackett, Owner
      • Ms. Kathryn Gomez, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      Pet Sitter or Boarding Facility? Tips on How to Choose

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/30/2021

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On March 20, I took my doggie to this place to get groomed. He is a 7 year old shih tzu who has been getting professionally groomed since he was 6 months old. I told the people how I wanted him done. When I went to pick him up, his ears were OVERLY short, he was shaggy, it looked unprofessional and the groomer seemed to have an "I don't care" kind of attitude. I gave them the $60 they charged knowing I would never take him back again. That next day, he was whimpering. I saw he had a cut on his belly. I immediately took him back there to show them. They tried to tell me that it was "skin irritation" and that's normal. LIES!!! I asked for the general manager. She called me and said to send her a picture of the cut. I did. It took her 4 days to call me back. She told me she would have a check to me in 2 weeks. I called back today and I was told a new person is taking over and my case is with her. I want my money back and to not deal with their lack of professionalism.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathan B

      1 star

      05/08/2023

      My wife and I brought our Toy Poodle in for just a bath. I checked her in at 7:30am we call around 11:00 am to see if she was ready they told us the lady was finishing up on her. We called back around 12:30 the person still couldn’t give us any information on when she will be ready. Finally having enough, my wife and I when there the lady at the desk still did not know when she will be ready now it’s 1:30pm We asked her to go back there and find out what’s going on. The lady never started on Tee Tee and had her caged up from 7:30am and they lied to us on the phone. We asked for the manager to file a complaint. No manager never showed up. Our, dog looked a mess like they just took her out of water and gave her to us. She was not combed out or even dried completely. Today I called to see if I could let the manager know what happened and the lady that answered the phone said she in a meeting and will call you back. Until this day no one has called me back and I can never speak to the manager. DO NOT RECOMMEND!

      Local BBB

      BBB of South Central Louisiana

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