Complaints

This profile includes complaints for Eaton Group Attorneys, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Eaton Group Attorneys, LLC

  309 North Boulevard Baton Rouge, LA 70801

• 

  Eaton Group Attorneys, LLC

  P.O. Box 3001 Baton Rouge, LA 70821

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/23/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have had 5 garnished paychecks in the amount of 394.90. This is 5 paychecks at this amount which totals: 1974.50. This amount has been taken from EatonGroup attorneys. Their location is PO box 3001; Baton Rouge, La. 70821. phone number is ************
  
  I am not sure what the delay is on these payments but they are saying that I still have a balance of 1136.11. This is inaccurate and needs to be corrected before I lose my home due to the inaccuracy. I have 3 children that live with me and I am their sole provider and we will lose our home if this garnishment continues. The total balance of this case was 2069. I have paid over half of this. My payments total 1974.50 which would leave a balance of about 95.00.
  
  I need to know who to contact in order to get this delay fixed. As you can see, my checks have been garnished on Feb. 14, Feb. 28, March 14, March 28 and April 15. It is wrong of this company to continue to garish my paychecks and say that I still have a balance of 1100 plus dollars.

  Business Response

  Date: 04/23/2025

  Due to federal privacy law, there is limited information we can
  provide. We can provide what is found in the public record and the garnishment process.
  Amicable demand was mailed November 20, 2023. Suit was filed January 19, 2024,
  in Eunice City Court (docket # ********). 
  The suit was personally served January 19, 2024. A default judgment was
  rendered February 20, 2024. As of February 3, 2025, the judgment was unsatisfied,
  and a garnishment was filed in Opelousas City Court (docket# *****). The garnishment
  was served on February 5, 2025, and the garnishment judgment was rendered
  February 17, 2025.
  As for the garnishment process, it is not instantaneous.
  Once the funds are seized the employer then sends a check to the sheriff. Once the
  sheriff receives the check, they have some accounting work to do, and they take
  their 6% commission. From there the sheriff sends over the funds they have collected;
  most send funds biweekly or monthly. Once our office receives the check from
  the sheriff’s office we apply the funds to the account. It is not uncommon for
  this entire process to take four to six weeks from the date of seizure. The law
  and proper procedure have been followed.

  Customer Answer

  Date: 04/23/2025

  
  
  Complaint: 23240327
  
  
  
  I am rejecting this response because:
  
  
  
  Sincerely,
  
  
  
  ********** *******

• Initial Complaint

  Date:04/16/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Company refusing to respond or talk to me regarding a judgement that was filed against me. Making it impossible to resolve.

  Business Response

  Date: 04/17/2025

  Due to privacy laws, we are limited as to what we may speak
  about, we may offer what is found in the public record. An aggregated claim brought on four delinquent accounts was filed March 5, 2025. The suit was filed
  in the 16th JDC docket # *****. The amicable demand letters for these
  4 accounts were sent on or about January 10, 2025. The suit was served domiciliary
  on April 10, 2025. The law and proper procedures were followed. If you have any
  questions, we can be reached at ************ or ************.

• Initial Complaint

  Date:04/08/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 11/8/24, I received a notification from my employer stating my wages was being garnished by Eaton Group Attorneys for $2948.54 (plus interest). On 12/2/24 and 12/31/24, Eaton Group received a payment for $805.48. On 1/13/25, they received a payment for $1380.14. Together those payments equal to $2991.10. According to the file data summary that was provided to me by Eaton Group Attorney, my new balance would have been 170.18 On 1/24/25, I called for my remaining balance, walked in their office and paid $272.34 by a cashier's check. According to the file data summary, I was charged a miscellaneous cost charge of $102.16 on 1/27/24 and a miscellaneous cost charge of $1955.83 on 2/4/25. I called the business on 4/4/25 requesting my refund of $2057.99 and spoke with ******* and Brandy. Both ******* and ****** is telling me that my file is not showing a refund is due to me. They transfer my calls to ********* ****** who do not return my calls.

  Business Response

  Date: 04/08/2025

  Due to consumer privacy laws there is limit
  information we can provide. We can offer what is found in the public record.
  Amicable demand was mailed June 6, 2021. Suit was filed on July 22, 2021, in St
  John the Baptist parish court (docket#77,016). Suit was served July 26, 2021.
  No answers were filed, and a judgment was rendered September 21,2021. The most
  recent garnishment was filed October 10,2024 in Alexandra City Court (docket#
  1155845). The garnishment judgment was signed November 26, 2024. The garnishment
  release has been sent to the employer and court. Court cost to satisfy the
  judgment, cancel the lien, and pay the sheriff their commission are due at the
  completion of garnishment when paid.  As an additional payment was
  received after the completion of the garnishment that money will be refunded.
  As the overage was produced via the garnishment and the funds were sent from
  the employer, we are required to send the refund back to the employer. The law
  and proper procedures were followed. 

  Customer Answer

  Date: 04/08/2025

  
  
  Complaint: 23173988
  
  
  
  I am rejecting this response because:
  
  I called Eaton Group on today at 10:19am and was told by ****** that she was not seeing where I was owed a refund and to call later this week to see if there were any changes to my account. If Eaton Group received the overage on 2/4/25, then why hasn't a refund been processed before this week. 
  
  Sincerely,
  
  
  
  ********* ******

  Business Response

  Date: 04/09/2025

  In accordance with the law, as the overpayment came via the
  garnishment and was sent by the employer we must send the refund to the employer.
  We cannot send it directly to you, it is owed to the employer to properly distribute
  it from there.
  To obtain the correct amount to refund certain tasks must be
  completed. Some of these tasks involve reviewing court cost with the court(s)
  and Sheriff/Constables/Marshal’s office to make sure they neither are owed additional
  court cost nor need to return unused court cost. This process is not always instantaneous.

• Initial Complaint

  Date:02/13/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had a judgment opened with this company and garnishments began in August 2024. I contacted the business on 1/14/25 and was informed that my balance was $451.66. At that time they had not been sent the payment of $72.76 and I had an upcoming payment of $268.27 that had just been deducted on 1/14/25 and once those two payments had been sent (a total of $341.03) my balance would have been around 110.63 (take a few dollars due to the 11 cent per day interest charge). On 2/4/25 I called and was informed that my balance was $376.97 and that they had just received the payment of $72.76 and I was given the direct number for the person who handled my account. I called back on 2/7/25 to speak with the person over my account and was told that they had just received the last payment on the previous day and that paperwork had been completed to have the garnishment stopped. Since the payment of $72.76 I have been garnished on 1/15/25 (paycheck date) in the amount of $268.27, 1/31/25 (paycheck date) in the amount of $303.34, and 2/14/25 (paycheck date - I have access to my paystub so I can see the future deduction and I am still being garnished after there was allegedly been paperwork to stop the garnishment) in the amount of $354.22. At this point I will have overpaid in the amount of about $549.22 (take a few dollars to account for the 11 cent/day interest amount). I have left a voicemail with the person who is over closed accounts and have not received a call back. I would like to know when the paperwork was submitted (if at all) and when and the method of payment that I will receive my refund for overpayment.

  Business Response

  Date: 02/17/2025

  Due to privacy laws, there is limited information we can
  provide concerning the consumer’s personal finances. We can speak about the
  public record and garnishment process. A judgment was rendered on May 9, 2017.
  As the judgment was not satisfied on May 17, 2024 a garnishment was filed. The
  garnishment judgment was signed on August 2, 2024. The final payment to satisfy
  the underlying judgment was received on February 6,2025 and the necessary
  documents have been mailed to the court, sheriff, and employer.
  Concerning garnishment funding, once the employer seizes
  money from the paycheck of the judgment debtor, they then must mail the funds
  to the sheriff. When the sheriff receives the check they do their accounting
  process, take their 6% commission, then mail the remaining funds to the
  garnishee. This process is not instantaneous and can take a few weeks to be
  completed.  With garnishment over payments, the refund will be sent to the
  employer to properly disburse to the correct party. All laws and proper procedures
  were followed. 

• Initial Complaint

  Date:12/05/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Was recently notified that a judgement was granted to this company and lien has been established against me. I never received notice of the judgement or lien and the debt which this company is trying to receive payments for is listed in my chapter 13 bankruptcy case that was filed in September of '22. Have tried to reach someone and now been able to make contact.

  Business Response

  Date: 12/16/2024

  Due
  to privacy laws there is limited information we can provide regarding the
  consumer’s finances. From the public record we can provide that a demand letter
  was mailed on February 11, 2022. Suit was filed on May 16, 2022. The court
  record reflects the consumer was notified.  The consumer agreed to and
  signed a consent judgment with our office. That judgment was rendered July 27,
  2022, and the judgment was recorded in the mortgage records on August 24, 2022.
  Upon notice of the bankruptcy filing this file was closed within our office and
  returned to our client. Since then, we have received no communications or
  request from the bankruptcy court or trustee. All proper procedures were
  followed. 

• Initial Complaint

  Date:11/21/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  In July 2024, I received a letter from Eaton stating that my wages would be garnished. I called and left a voicemail, as well as sent an email to set up a payment plan, but nobody responded to either. Now my paycheck is being garnished, and while I understand everyone has their struggles, I simply want to know the total amount owed. I also need information on how to send additional payments. There should be a way for me to track and receive notifications about my remaining balance after the garnishment is deducted.

  Business Response

  Date: 12/05/2024

  There is
  limited information which can be provided regarding the personal financial
  information of the consumer. The public record indicates a suit was served
  January 26, 2021. A judgment was entered and served January 27, 2022. The
  judgment was not satisfied. A garnishment was filed June 11, 2024. A copy of
  the garnishment and a statement of sums due was provided to the consumer. The
  documents have been discussed with the consumer via telephone. All proper
  procedures have been followed.

• Initial Complaint

  Date:11/11/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My name is ***** ******** This law firm has filed multiple court documents on me telling me to reach out or they will garnish my wages. I’ve made several attempts to get more information but no one answers or return my calls. They have sent the sheriff to serve me papers. I need to be contacted asap to see what is this issue.

  Business Response

  Date: 11/26/2024

  There is limited information which can be provided regarding the
  personal financial information of the consumer. the public records show that are two matters concerning our office and ***** ********

  For one of the matters the public record indicates that ***** *******
  was served with legal proceedings and thereafter entered a stipulated judgment
  and repayment plan. He was unable to comply with the terms of the repayment
  plan. The court was notified, and the legal proceedings continued. All proper
  procedures were meet

  For the other, the public record indicates that ***** ******* was served
  with legal proceedings personally on November 7, 2024. All proper
  procedures were meet.

   

• Initial Complaint

  Date:10/24/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am not understanding why I am being garnished by this company. I never received any documents or served anything regarding any debt with this company. What is the debt and how did this company get a garnishment on me without me being served for court? If anything was mailed to old addresses then tell me bc I have moved to two different locations over the past 3 years.

  Business Response

  Date: 10/25/2024

  There is limited financial information we can provide on the consumer. The public record reveals a suit filed in 2020, with the sheriff returning personal service. A judgment was entered. The judgment was not satisfied, and a garnishment has been filed. All proper procedures have been followed.

• Initial Complaint

  Date:10/15/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am attempting to get in contact with someone from Eaton so I can receive my account number to create an online portal on their website. None of the numbers on my court documents, that were served, are working. My check is being garnished and I would like to be able to go online to track the garnishments and also pay off whatever additional I can, when I am able to.

  Business Response

  Date: 10/15/2024

  The consumer has been
  contacted with the requested information. The garnishment is filed in Lake
  Charles City Court #*******. She may also contact the Lake Charles City Marshal
  for garnishment updates.

• Initial Complaint

  Date:10/11/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Is there another number for your company? I've called for the past week to get a balance on what I owe. So far, I've paid a total of 5,483.03 of the $6,525.92. I was told there was interest each day.

  Business Response

  Date: 10/15/2024

  Our main line is
  ************ we also have a toll-free number at ************. Please note we
  are open Monday to Friday from 8am until 4:30 pm.