Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Full-service credit union in the Greater Baton Rouge Metro Area.

BBB Accredited Since: 3/15/2006

Years in Business: 91

Products and Services

This company offers financial services.

Business Details

BBB File Opened:
5/5/1986
Business Started:
10/1/1934
Alternate Names:
EFCU Financial Federal Credit Union
Business Management:
Karon Musemeche, CMO
Rick Myers, CFO
Number of Employees:
148

Additional Contact Information

Principal Contacts
Rick Myers, CFO
Customer Contacts
Karon Musemeche, CMO
Rick Myers, CFO
Fax numbers
Primary Fax: (225) 214-6851
Additional Phone Numbers
Other Phone: (225) 214-6852

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 13 for this business, issued by National Credit Union Administration

National Credit Union Administration

1775 Duke Street

Alexandria VA 22314

BBB records show a license number of 00924626 for this business, issued by EBRP Department of Tax & Revenue

EBRP Department of Tax & Revenue

222 St Louis Street, Room 404

Baton Rouge LA 70802

Additional Information

Business Categories
Credit Union

Latest Reviews

  • Monique M

    "I should have read the reviews before setting up a car loan account through EFCU. Making a payment has been incredibly complicated." ... Read full review

  • Gerard C

    "Worst banking institution in America!Please people don't put your car loan or any loan on auto pay!" ... Read full review

  • John J

    "On march 30 i closed out a term cd account early paying around 2700 dollars in early withdrawal fees. The next day they should have the interest earned for that month posted to my checking account." ... Read full review

View all Reviews

Industry Tip

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.