Business ProfileforWindow World of Central Louisiana

In or about the end of 2022 or the first of 2023, I had my windows replaced by window world. Shortly after, one of the screen release pin springs popped out rendering pin and screen nonfunctional. Window world replaced all screens with a pull tab type. These screens fit too tightly in the frame and pull tabs came completely out when attempting to remove. The mesh on all of these screens except 2-3 was brittle and tearing, as well. About a month ago, screens were replaced again with pull tab screens although I requested screens with pins like originals as they are a sturdier design. Today, I attempted to remove a screen and, again, pull tabs came completely out leaving screen stuck in window. All other screens I tried did the same thing. I also had a sliding glass door replaced. The screen on it has also torn. The inside strip of plastic at bottom of door which is stapled to flooring is coming up. There is a gap between the floor and the plastic strip. The stables are unsightly and catch on a mop. Since it is stapled to the current floor, it will create additional issues when floors are replaced next year. These things were supposed to have been corrected when they replaced the screens but were not. I would like defective screens replaced with pin type screens like the original ones that correctly fit frames as the pull tab design proves defective. I would like glass door screen and inside plastic strip repaired or replaced as previously discussed. It is frustrating that the screen issue has gone on this long without being resolved. I was told my account was being transferred to another Window World office. I am concerned this may cause accountability issues which will affect problem resolution.