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Find a Location

Jolly Cleaning and Restoration has 1 locations, listed below.

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    Business ProfileforJolly Cleaning and Restoration

    Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/12/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Jolly Cleaning and Restoration in Wilder, KY offers:

    Carpet Cleaning
    Area Rug Cleaning
    Tile & Grout Cleaning
    Air Duct Cleaning
    Water & Flood Damage
    Fire Damage
    Mold Remediation

    Business Details

    Location of This Business
    101 Beacon Dr Ste 2, Wilder, KY 41076-2513
    BBB File Opened:
    11/1/2018
    Years in Business:
    7
    Business Started:
    11/1/2016
    Business Incorporated:
    1/22/2018
    Accredited Since:
    11/12/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Jolly Property Rescue, LLC.
    Business Management
    • Mr. Jason Kidd, Director of Operations
    • Mr. Brady T. Jolly, CEO
    Contact Information

    Principal

    • Mr. Jason Kidd, Director of Operations
    • Mr. Brady T. Jolly, CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: House flooded? Have mold? Follow these tips

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We had water damage in our kitchen and Jolly Restoration was used for repair. They hired a sub to do drywall work and were unable to reinstall part of our granite countertop due to the drywall work. I was told by Jason K. from Jolly Cleaning and Restoration that the countertop was removed from our home and would be resized, returned, and reinstalled. In addition, there are several wood shelves that need to be reinstalled once the countertop is replaced. This was approximately 12 months ago. I have since contacted them numerous times via email (1/26/2021), (3/14/2021), (4/10/2021), (11/4/2021) and by phone 12/1/2021, 12/7/2021 without my calls being returned.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Orville S

    1 star

    03/12/2024

    Our water heater went out and then our sump pump did, Christmas Eve. We had flooding in the basement. Since I have been going thru cancer treatments, (chemo, radiation,,...etc), I was unable to fix it myself, or even go down the stairs. The wife called Jolly plumbing. They were a little expensive, but their work was fine. They suggested calling Jolly Cleaning and Restoration to dry it up and eliminate any potential mold issues, so she did. Jason K*** came out to our house and gave us a verbal quote. It included drying up the basement, cutting out the lower part of the drywall, removing paneling, checking for mold, and removing all the construction debris and all garbage that the flooding destroyed. I then ask him if it also included repairing anything that they had to remove or cut out... basically, put the basement back to what it was before. He said yes, he would take care of everything, as a courtesy. My wife heard him also. So, we excepted he's verbal quote. I received the written quote roughly a week after they had done the initial work. I kept texting and calling him about when he was going to finish the work and he finally came back out, (2-3 weeks? later). He then told me, the initial quote, did not cover the repairs. I told him to leave right now. He straight up lied to myself and my wife. I told her, I would pay someone double, if I have too, before I would give the liar Jason K***, 1 **** dime. I guess I have to select a star, but I would have preferred it could have been a negative star rating.

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